Digital Product Manager at Horizon Blue Cross Blue Shield, responsible for managing digital assets and developing digital strategies. Collaborates cross - functionally to drive product capabilities and enhance user experience.
About the role
- CDW seeks a Product Manager - Subscriptions to define the product strategy. Collaborate with cross-functional teams to drive growth and innovation in the subscriptions domain.
Responsibilities
- Build strong relationships with both technical and non-technical teams such as Sales, Integrated Tech Services (ITS), Operations, Product & Purchase Management, Cloud Operations, and Finance teams to align objectives and priorities to deliver high-quality products
- Comfortable speaking, presenting, and demoing capabilities at all levels of an organization up to C-suite
- Define and track key performance indicators (KPI’s) to measure the success of product initiatives against business objectives
- Comfortable with hypothesis-driven feature development
- Develop and articulate a clear product roadmap that aligns with company objectives and market trends
- Translate roadmap into actionable strategies to drive product growth and innovation
- Define and maintain journey maps to understand user journeys by persona
- Own and prioritize product backlog, ensuring alignment between stakeholders and technology
- Conduct market research and user interviews to identify customer requirements and validate product hypotheses
- Lead strategic vision for our Subscriptions domain for release planning activities, including feature prioritization and coordination with agile teams to plan and execute Program Increments (PI’s)
- Create and maintain Program Increment artifacts such as feature backlogs, WSJF’s, Sprint Plans, and Release Notes
- Collaborate with architects, designers, and product owners to develop innovative and scalable solutions that meet customer needs and technical requirements
Requirements
- Bachelor’s degree and 5+ years of Product Management, Professional Services or Technology experience OR 9+ years of Product Management, Professional Services or Technology experience without degree
- Proven track record of successfully managing products from concept to launch in a fast-paced environment
- Strong analytical and problem-solving skills, with the ability to prioritize and execute tasks effectively
- Excellent communication and presentation skills, with the ability to influence cross-functional teams and senior stakeholders
- Experience with Agile methodologies, including SAFe, Scrum, and Kanban
- Experience with subscriptions, annuities, and or contracts that can be renewed and require lifecycle management is required
- Strong verbal and written communication skills with the ability to effectively interact with internal and external stakeholders
- Capable of taking granular level detail and communicating information at a high level
- Excellent analytical skills
- Ability to manage competing priorities demonstrating adaptability in meeting prioritized deadlines
- Proficient in Microsoft office applications with strong experience in PowerPoint
- Demonstrated ability to effectively present data to stakeholders for full scenario understanding
- Track record of identifying process improvements and making appropriate recommendations
- Strong negotiation skills with the ability to influence stakeholders
- Familiarity with Salesforce CRM, Salesforce CPQ, Certinia PSA, Lucidchart are a plus
- Experience working with Zuora, Salesforce Revenue Cloud, or other subscription management platforms is a plus.
Benefits
- Annual bonus target of 10% subject to terms and conditions of plan
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