Hybrid Product Manager

at OpenPayd

• Job title: Product Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: Not specified
• Degree requirement: No Education Requirement
• Tech skills: Ruby on Rails, Swift
• Location requirements: Hybrid, London, United Kingdom

About the role

• Lead product roadmap and API products for OpenPayd's banking and payments platform. Drive discovery, define requirements, and collaborate with engineering and stakeholders.

Responsibilities

• Managing your product’s mid to long term feature roadmap that is based on outcomes and aligned with the wider business roadmap
• Managing and prioritising your product backlog daily and as part of your team’s agile/lean development processes
• Meeting frequently with sales, ops, marketing, finance, compliance, legal and other stakeholders to develop a deep understanding of their business processes and needs
• Capturing product requirements from customers and stakeholders and writing accurate user stories
• Preparing low fidelity wireframes and flow diagrams to bring your user stories to life
• Working with product designers (where applicable) to turn your wireframes into tangible design assets based on user research
• Working in partnership with engineering, brainstorming ideas together and ensuring developers understand WHAT needs to be built and what value does it have at all times
• Assessing new product ideas and leading product/feature discovery workshops using the desirability, viability and feasibility framework
• Researching the completion and capturing market insights pertaining to your assigned product area on a regular basis
• Identifying market opportunities and contributing to the wider product vision and business strategy
• Updating regularly the wider organisation on the progress of new product releases
• Providing customer-facing narrative and positioning of features for your product area and contributing to Product Marketing collateral for new product releases
• Gathering post-launch/post-release customer feedback and capturing learnings to adapt the product
• Championing user experience (UX) throughout the organisation
• Setting KPIs for features being delivered. Monitoring assumptions and validating hypotheses

Requirements

• You have 6+ years’ experience in a software product management role
• You have successfully developed from scratch and launched at least one product in the banking, payments or fintech space
• Strong understanding of APIs; experience in API usage is mandatory.
• Strong understanding of major payment rails including FPS, CHAPS, SWIFT and SEPA
• You're that individual that the dev team refers to as the 'business person' but the business team refers to as the ‘tech person'. You're the bridge between those two worlds and you're perfectly comfortable with being treated as such.
• You’re naturally curious about solving customer problems and can quickly follow through on your ideas
• You’re focussed on outcomes rather than outputs and can judge a product or feature’s business viability and customer desireability in a matter of minutes
• You have a very good sense of UX which manifests itself in your tendency to draw a wireframe or a diagram first, and only then talk/write about it
• You embrace change and you have first hand experience of leading cross functional teams using agile methodologies (e.g. Scrum, Lean, XP)
• You're exceptionally good at synthesizing and conceptualizing information, be it verbally or in writing. The user stories that you’ve written are a perfect example of this.
• You have written a product requirements spec for a software product at least once in your career, and consider it to be a big deal - a natural extension of your product vision
• You're a self-starter, capable of working autonomously with minimal supervision but you're also a team player at heart
• You thrive in dynamic, fast paced and highly ambiguous work environments where the answer to a question may not be immediately available and requires a great deal of persistence and perseverance to obtain