Salesforce Developer role requiring expertise in APEX, LWC, and Visualforce for multi - cloud transformation. Collaborate with Product Owners and Agile teams to deliver enhancements in Salesforce.
About the role
- Senior Product Manager at Zapp managing the consumer mobile app experience. Driving customer engagement and collaborating with cross-functional teams in the convenience retail sector.
Responsibilities
- Own the consumer mobile (iOS) experience - from discovery, onboarding, and browsing through to checkout, real-time delivery tracking, and post-order engagement.
- Define and manage the consumer mobile (iOS) product roadmap, aligning closely with Engineering and Design teams.
- Translate deep customer understanding and operational data into high-performing, intuitive consumer mobile (iOS) features that delight users and drive measurable business outcomes.
- Drive development of key iOS capabilities such as push notifications, Apple Pay, personalised recommendations, real-time location tracking, and loyalty mechanics.
- Establish and track KPIs across the consumer funnel - activation, engagement, retention, and revenue - and hold yourself accountable to outcomes.
- Collaborate cross-functionally with Marketing, Commercial, and Operations to ensure a seamless and intuitive user experience.
- Stay current on iOS platform updates, consumer behaviour trends, and best-in-class mobile UX to keep the app competitive and best-in-class.
Requirements
- 5+ years of product management experience, with a strong focus on building and scaling consumer mobile apps (iOS preferred).
- Deep understanding of the consumer product lifecycle - acquisition, activation, retention, and re-engagement - and how to move the needle at each stage.
- Proven track record of shaping, launching, and scaling consumer mobile (iOS) apps with high user engagement.
- Strong quantitative skills and a systems-thinking mindset - able to break down ambiguous problems, map dependencies, and identify leverage points with rigour.
- Ability to work closely with mobile engineers and designers, translating user needs and technical constraints into intuitive, performant features.
- Experience with mobile analytics platforms (e.g. Mixpanel, Amplitude) to monitor and optimise app performance.
- A strong grasp of mobile performance, reliability, and responsiveness, especially in high-stakes, time-sensitive use cases (e.g., <20-minute delivery windows).
- Ideally, strong grasp of the iOS ecosystem - Apple Human Interface Guidelines, platform capabilities, Apple Pay, push notifications, real-time tracking, and location-based services.
- Bonus: Experience in on-demand delivery, grocery, e-commerce, or marketplace platforms.
Benefits
- Competitive salary & equity package.
- 25 days of annual leave plus bank holidays.
- Private Health Insurance.
- Extended sick pay and maternity/paternity leave pay.
Job title
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