Product Manager in charge of payment solutions for European SMBs, developing high - impact solutions in a fintech environment. Collaborating with teams and external partners to enhance payment experiences.
About the role
- Supporting the Group Product Manager with the product vision. This includes communicating with stakeholders to understand business objectives and supporting the ongoing iteration of our product roadmap
- Provide information to help with prioritising needs through the consideration of stakeholders' objectives and the time/cost/budget constraints for each function or feature
- Prioritises product initiatives and features by synthesising customer feedback, market insights, and business objectives
- Facilitates agile ceremonies including sprint planning, refinement, and reviews, ensuring the team has clear priorities, context, and success criteria for each sprint.
- Anticipating client needs using your knowledge of the market, industry trends and customer journey and story maps
- Collaborates across Operations, Engineering, and other functions to align on priorities, trade-offs, and delivery approach, ensuring shared understanding of product goals and customer impact.
- Engages directly with customers to gather insights, validate problems, and test solutions, actively seeking customer feedback and product usage data to inform product decisions and build stakeholder alignment.
- Evaluate product progress through each iteration and determine whether the final solution is acceptable (usable, valuable, viable)
- Produces release notes and product documentation that enable Operations, Support, and other teams to effectively communicate changes, troubleshoot issues, and support customers
Requirements
- 2-3 years of product management experience, ideally in a B2B SaaS environment
- Demonstrated experience managing product backlogs and roadmaps using agile methodologies
- Proficiency with product management tools including Jira, Confluence, and Amplitude (or similar analytics platforms)
- Proven ability to facilitate agile ceremonies (sprint planning, refinement, reviews) and work effectively with engineering teams
- Strong stakeholder management skills with experience gathering requirements from customers and internal teams
- Excellent written communication skills, including experience creating product requirements documents, release notes, and user documentation
- Analytical mindset with ability to synthesise customer feedback, data insights, and business objectives into prioritised product decisions
- Experience collaborating across multiple functions (engineering, operations, sales, customer success)
Benefits
- Extra time off – 20 days annual leave, plus 3 additional days during our Christmas shutdown, birthday leave, study leave, and volunteer leave each year
- Hybrid and flexible – Work from home or our CBD-based, pet-friendly office
- Wellbeing focus – Free subscription to the WithU health app, office yoga and pilates, and a wellbeing policy that supports what works for you
- Learning that works for you – $1,000 annual learning budget and access to online and in-person development opportunities
- Support when you need it – Access to our Employee Assistance Program (EAP)
- We value great people – A generous referral program when you help us find new talent
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SA
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