Act as the design “expert voice”, influencing roadmap priorities through customer empathy and design thinking.
Translate business requirements and AI capabilities into user-centred design opportunities.
Conduct user research and design workshops to deeply understand customer pain-points.
Lead kick-off and playback sessions to align scope, validate flows, and ensure design direction matches stakeholder expectations.
Produce clear design specifications that guide development and align with product requirements.
Create and iterate on wireframes, flows, and prototypes in Figma, ranging from low-fidelity explorations to high-fidelity Lovable prototypes.
Guide junior designers and Associates through advanced Figma reviews, ensuring usability, consistency, and innovation.
Validate and refine designs with stakeholders and end-users before build.
Collaborate with engineers to ensure designs are implemented accurately and efficiently.
Review and sign off on functionality and UX before release.
Maintain coherence across the broader product ecosystem, ensuring every release aligns with Luminance’s design language and product vision.
Champion accessibility, clarity, and trust in AI-powered experiences.
Requirements
Degree in design, HCI, or a related discipline (or equivalent experience).
2–5 years of professional experience as a product designer, UX/UI designer, or similar role in SaaS or enterprise software.
Proven expertise in Figma and modern design systems.
Strong portfolio showcasing user-centred design work, including enterprise or complex workflow products.
Excellent communication skills, with the ability to articulate design decisions to both technical and non-technical stakeholders.
Strong organisational skills and the ability to prioritise multiple projects in a fast-paced environment.
Experience working closely with product managers and engineers in Agile environments.
Strong prototyping skills (e.g. interactive flows in Figma or similar tools).
Ability to balance usability with business requirements and technical constraints.
Empathy for end-users, particularly within legal, compliance, or enterprise contexts.
Passion for transforming complex AI capabilities into intuitive, trustworthy experiences.
Collaborative, detail-oriented, and driven to deliver designs that make a measurable impact.
Benefits
Central London office location.
Pension scheme with Aegon, RetireReady.
Health insurance with BUPA - all employees are eligible for enrolment for themselves and partners and dependents (if applicable) from Day 1 with Luminance.
Life Insurance scheme subsidised by Luminance.
Paid sabbatical opportunities.
Enhanced maternity and paternity policies – to support working parents.
Learning and development budget per employee to empower our team members to elevate their potential.
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