Product Design Lead at OpenTable focusing on user experiences and mentoring designers. Collaborating with global teams to enhance customer experience and strategic growth.
Responsibilities
Lead product design on our consumer growth team & work closely with a global team of product managers, product & brand designers, engineers and data scientists, to define our strategy and drive the future of OpenTable’s customer experience!
The Product Design Lead will build impactful user experiences that delight customers and drive our business forward, evolve, and develop new experiences while balancing the needs of our diners, restaurants, and the business.
This individual will collaborate with other designers whilst navigating the full range of a product designer’s work—from research to high-fidelity designs. On some days you’ll be sketching ideas and launching experiments as A/B tests, and on others, conducting a customer interview or running a team workshop. Additionally, you’ll be a part of our UX leadership team and manage a small product design team, where you’ll have the opportunity to mentor and grow your fellow designers.
Requirements
Have a minimum of 7 years of professional experience in product design, with 2+ years in a lead or senior capacity.
Excel at translating sophisticated workflows into elegant and accessible user experiences
Comfortably navigate all stages of the design process, from assembling insights with user research, building, and testing prototypes, delivering polished visual design, and working collaboratively with product managers and engineers to bring the UX to life
Continuously value introspection to improve yourself, your team, and your products
Proactively seek and incorporate direction from senior team members, and are generally eager to learn and curious about the latest design trends and methodologies
Have a creative approach and open mind to solving problems, thrive with challenges, and can independently lead a project or product area while being open to feedback and coaching
Drive collaboration between partner teams and can operate as a phenomenal teammate.
Actively supply to group conversations, facilitate working sessions, and help shape decisions
Have developed a large arsenal of tools and know when to use what to move the work forward
Have a portfolio that demonstrates your problem-solving skills, exceptional visual design skills, and interaction design skills through a breadth of great product design work across web and mobile platforms
Have experience working on global products in a large-scale, product-led environment, and have deep experience across all platforms including iOS, Android and responsive web
Have experience successfully managing or mentoring designers
Have a track record of excellent communication and storytelling skills.
Benefits
Generous paid vacation + time off for your birthday
Work from (almost) anywhere for up to 20 days per year
Focus on mental health and well-being:
Company-paid therapy sessions through SpringHealth
Company-paid subscription to Headspace
Annual company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)
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