Staff Product Designer creating enterprise experiences for Superhuman Go. Shaping proactive AI agent capabilities and ensuring adoption across organizations.
Responsibilities
Own the end-to-end design of enterprise experiences for Superhuman Go, from how proactive agent capabilities are configured and rolled out to how they show up in real day-to-day workflows.
Define and evolve critical user journeys for enterprise personas, turning complex systems into clear, usable experiences.
Design enterprise-ready agent configuration and control surfaces, such as feature enablement, data management, and model choices, so powerful AI behavior is safe and practical to deploy at scale.
Create trustworthy experiences around data protection, integrations, identity, audit logs, and clear transparency into what the agent can access and why.
Design highly polished interfaces and interactions, holding a high bar for craft, clarity, and visual excellence across both end-user and admin experiences.
Partner closely with Product, Engineering, Research, Content, and Security teams to align on trade-offs, resolve issues, and raise the bar for enterprise AI experiences that drive adoption and confidence.
Requirements
7+ years of product design experience, with a track record of owning complex, cross-surface problems end to end.
Comfortable operating at a Staff level by setting direction, influencing partners, and raising quality beyond individual projects.
Experience designing enterprise experiences where trust, reliability, and clarity directly influence adoption.
Experience designing AI-native products, including shaping interactions where model behavior, uncertainty, constraints, and user trust are first-class design concerns.
Deep curiosity about emerging AI-native products and experiences.
Demonstrated strength in design craft, with a portfolio that shows polished UI, thoughtful interaction design, and strong attention to detail.
Strong systems thinker who can reason across user experience, complex systems, and agent behavior.
Demonstrated ability to work independently with minimal guidance, manage priorities across multiple initiatives, collaborate effectively with cross-functional teams, and thrive in fast-paced, results-driven environments.
Benefits
Excellent health care (including a wide range of medical, dental, vision, mental health, and fertility benefits)
Disability and life insurance options
401(k) and RRSP matching
Paid parental leave
20 days of paid time off per year, 12 days of paid holidays per year, two floating holidays per year, and flexible sick time
Generous stipends (including those for caregiving, pet care, wellness, your home office, and more)
Annual professional development budget and opportunities
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