Join the Productivity Enablement Team as a Systems Analyst, supporting Agile practices for software delivery teams. Provide tool administration, user support, and data analysis to drive effectiveness.
Responsibilities
Join our Productivity Enablement Team, enabling software delivery teams through a suite of agile practice tools
Provide premium support during the adoption and usage of these tools
Collect and understand end user needs, solve issues, and ensure tool usage follows established standards
Analyze and improve various systems and provide data analysis to enable data-driven decision-making
Collaborate with technology leaders and end-users to understand strategic requirements and improve product delivery
Mentor and train peers and junior associates
Requirements
8+ years of experience in a technology organization
Jira and Jira Align administration experience
Advanced skills in Agile methodologies and tools (Jira, JiraAlign, Jira XRay)
Experience in tool administration, system analysis, and user support
Proficiency in JQL, JXL, PowerBI, and Power Automate strongly preferred
Technical leadership and mentoring experience in an Agile setting
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