Senior Underwriter Consultant responsible for evaluating insurance risks and setting premium rates for complex group cases. Position involves collaboration across multiple departments and technical guidance for junior staff.
About the role
- Principal Accessibility Consultant managing high-profile accessibility projects at GAIN Experience. Executing client solutions while mentoring team members and contributing to business growth.
Responsibilities
- **Project Leadership & Direction**
- Lead high-profile client accounts, ensuring exceptional delivery across complex accessibility projects.
- Oversee project quality, team performance, and efficient delivery processes, mentoring junior colleagues and shaping strategic direction.
- Drive commercial growth by expanding client relationships, developing new accessibility services, and ensuring our methods remain competitive.
- Contribute to organisational decisions on structure, resourcing, recruitment, and budgeting.
- **Practice Leadership & Team Development**
- Champion excellence in accessibility practice—refining processes, establishing consistent standards, and fostering innovation.
- Mentor and develop team members through regular feedback, training, and professional development planning.
- Encourage a culture of learning, collaboration, and continuous improvement across the accessibility team.
- **Client Management & Growth**
- Partner with Client Services to understand business needs, design effective solutions, and identify opportunities for growth.
- Provide strategic input to proposals and pitches, supporting new business wins and long-term account development.
- Act as a senior client contact, representing GAIN with professionalism and thought leadership in accessibility.
- **** Innovation & Thought Leadership**
- Stay at the forefront of accessibility and interface design, sharing insights on emerging trends and technologies.
- Represent GAIN externally through talks, publications, and events; contribute to the agency’s visibility and authority in the field.
- Collaborate with Marketing to ensure GAIN’s platforms reflect cutting-edge accessibility and user experience practices.
Requirements
- Significant commercial experience in accessibility or related digital roles; relevant degree advantageous.
- In-depth knowledge of Web Content Accessibility Guidelines (WCAG).
- Strong communicator, facilitator, and problem-solver with sound decision-making skills.
- Proven leadership ability—balancing autonomy with collaboration and motivating teams to deliver high-quality results.
- Excellent organisational skills; able to manage multiple priorities while maintaining strategic focus.
- **HOW YOU’LL WORK:**
- **Constant curiosity**: You can think critically and understand the data, knowing where you need to take action. You’re analytical with the ability to investigate and resolve ****Pushing boundaries**: You’ll make the most efficient use of technology, suggesting process improvements ****The power of our imagination**: You’re a problem solver who goes the extra mile. You’ll know the best approach to take with clients to get results. ****Making it happen**: You’re proactive and you know you can make a difference. You use your sound judgement when making decisions and you take responsibility for your decisions and actions. ****Putting people first**: You’ll build effective relationships with people, internally and externally, understanding both business and client needs.
Benefits
- Our benefits for UK employees include:
- Private Medical Insurance
- BUPA Life Assurance
- Income protection
- Employee Assistance Programme
- Cycle to Work salary sacrifice scheme
- Tech & Wearables salary sacrifice scheme
- Octopus EV Scheme
- Discounts and deals on a range of items from hotels, holidays and hormone testing to cinema, gyms and will writing
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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