Hybrid Pressure Injury Prevention Customer Success Specialist

Posted last month

Apply now

About the role

  • Drive adoption, optimization, and expansion of the LEAF technology platform
  • Deliver clinical education and ongoing support for high-value LEAF customers
  • Lead initial customer training and plan Go-Live events
  • Troubleshoot issues and provide remote/on-site assistance
  • Develop partnerships with clinical teams and utilize LEAF’s reports for actionable insights
  • Identify expansion opportunities within accounts and contribute to strategic account planning

Requirements

  • Strong clinical foundation (ideally as a Registered Nurse)
  • Bachelor's degree preferred
  • At least three years of clinical experience
  • Prior exposure to clinical technology platforms highly desirable
  • Solid understanding of hospital turning and repositioning protocols
  • Ability to analyze data and extract actionable insights
  • Strong data analytics skills
  • Confidence in presenting, training, and communicating with diverse clinical teams
  • Comfort traveling up to 50% as needed
  • Self-starter mindset and passion for innovation, patient care, and improving clinical outcomes
  • Team-oriented and collaborative attitude

Benefits

  • 401k Matching Program
  • 401k Plus Program
  • Discounted Stock Options
  • Tuition Reimbursement
  • Flexible Personal/Vacation Time Off
  • Paid Holidays
  • Flex Holidays
  • Paid Community Service Day
  • Medical
  • Dental
  • Vision
  • Health Savings Account (Employer Contribution of $500+ annually)
  • Employee Assistance Program
  • Parental Leave
  • Fertility and Adoption Assistance Program
  • Discounts on fitness clubs
  • travel and more!

Job title

Pressure Injury Prevention Customer Success Specialist

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

Report this job

See something inaccurate? Let us know and we'll update the listing.

Report job