About the role

  • Assist a team of Account Managers with a wide range of administrative and processing tasks
  • Ensure the smooth handling of client accounts and promote excellent service delivery
  • Create and process insurance documents such as ID cards, certificates of insurance, applications, binders, and cancellations
  • Follow up with insurance carriers on outstanding endorsements and other documentation
  • Maintain suspense files—both electronic and manual—to track correspondence
  • Input policy changes (e.g., renewals, endorsements) and file documents electronically using EPIC
  • Liaise with insurance carriers and escrow companies to gather information and ensure timely resolution
  • Work collaboratively with team members to meet deadlines and support each other

Requirements

  • 2+ years of administration/ops and customer service experience
  • Experience in P&C insurance, especially Personal Lines coverage is highly desired
  • HS Diploma or GED required: additional education/training preferred
  • Experience in insurance and EPIC software is desired
  • Proficiency in Outlook, Word and Excel
  • Self-confident to make sound independent decisions
  • Team player, adaptive to mentoring and continual learning
  • Strong emphasis on attention to detail
  • Strong priority management skills

Benefits

  • PTO & paid holidays
  • 401(k) with match
  • exclusive discount programs
  • health & wellness programs

Job title

Personal Risk Account Coordinator

Job type

Experience level

JuniorMid level

Salary

$32,000 - $45,000 per year

Degree requirement

High School Diploma

Location requirements

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