Responsible for the timely collection of third party and private pay receivables
Reviews incoming correspondence and takes appropriate action
Responds promptly to inquiries
Analyzes accounts for errors, adjustments and credits, issuing corrected entries when necessary
Updates account information accordingly
Documents communications accurately and completely
Ensures safe care to patients, staff and visitors; adheres to Memorial Hermann policies, procedures, and standards
Promotes professional growth by meeting mandatory/continuing education and skills competency; serves as preceptor, mentor, and resource to less experienced staff
Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences
Other duties as assigned
Requirements
High School Diploma or GED required
Prefer two (2) years of hospital business office or medical related experience
Some knowledge of business office, patient billing, or collection/reimbursement procedures in a healthcare setting preferred
Ability to multi-task in a fast paced, high volume environment
Proficient in Microsoft office with emphasis on Excel, 10-key and math
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