About the role

  • Responsible for the timely collection of third party and private pay receivables
  • Reviews incoming correspondence and takes appropriate action
  • Responds promptly to inquiries
  • Analyzes accounts for errors, adjustments and credits, issuing corrected entries when necessary
  • Updates account information accordingly
  • Documents communications accurately and completely
  • Ensures safe care to patients, staff and visitors; adheres to Memorial Hermann policies, procedures, and standards
  • Promotes professional growth by meeting mandatory/continuing education and skills competency; serves as preceptor, mentor, and resource to less experienced staff
  • Models Memorial Hermann’s service standards by providing safe, caring, personalized and efficient experiences
  • Other duties as assigned

Requirements

  • High School Diploma or GED required
  • Prefer two (2) years of hospital business office or medical related experience
  • Some knowledge of business office, patient billing, or collection/reimbursement procedures in a healthcare setting preferred
  • Ability to multi-task in a fast paced, high volume environment
  • Proficient in Microsoft office with emphasis on Excel, 10-key and math
  • Licenses/Certifications: (None)

Job title

Patient Account Representative I

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

High School Diploma

Location requirements

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