Partner Solutions Engineer driving technical success for partners using AI platform at Kognitos. Overseeing onboarding, training, and technical support while collaborating on market strategies.
Responsibilities
Provide technical onboarding and certification training for new partners.
Develop and deliver enablement materials, including demos, solution architectures, and reference implementations.
Support partner readiness programs in collaboration with the Partner Manager.
Participate in partner-led customer engagements to provide pre-sales technical expertise.
Architect and demonstrate product integrations, APIs, and solutions that align with customer needs.
Assist partners in building proofs of concept (POCs) and solution demos.
Work with Partner Managers to develop joint technical go-to-market (GTM) strategies.
Provide feedback from partners to internal product and engineering teams to influence roadmap and priorities.
Identify and evaluate new partner solution opportunities and integrations.
Troubleshoot partner technical issues and liaise with internal support teams.
Track and report on partner technical performance metrics (enablement completion, POC success, deployment adoption).
Ensure partners are self-sufficient and technically capable to drive customer success independently.
Travel as needed (partner meetings, co-sell engagements, industry events) within the U.S.
Requirements
Bachelor’s degree in Computer Science, Engineering, or related field (or equivalent experience).
5+ years of experience in pre-sales engineering, solutions architecture, or partner technical enablement roles.
Strong understanding of Automation Platforms, Integrations, APIs, and Enterprise architectures.
Hands-on experience with integration technologies, automation, or workflow platforms
Excellent communication and presentation skills, with the ability to explain technical concepts to both technical and business audiences.
Experience working with channel or technology partners (resellers, ISVs, system integrators).
Benefits
Equal opportunities provider
Committed to fostering a diverse work environment
Support technical success from onboarding and enablement to co-selling and pre-sale support
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