Lead the execution of the Fiber Design Action Plan, ensuring the successful rollout of FTTH, long-haul, hyperscale connectivity, and fiber ring design services.
Develop and publish the Fiber Design Delivery Playbook, including SOPs, intake procedures, QA/QC checkpoints, permitting coordination workflows, and lessons learned.
Partner with the BD team to align operational capabilities with client pursuits, proposals, and bundled offerings.
Track and report KPIs specific to the fiber program (BD meetings, proposals, pilot project success, training completion, workflow adoption).
Establish Stantec as a leader in fiber design delivery through operational excellence and client-focused service.
Manage active fiber design projects from planning through close-out, ensuring adherence to scope, budgets, timelines, and quality standards.
Coordinate project resources, schedules, and deliverables across supporting teams
Monitor project progress, manage risks, and ensure high-quality deliverables are provided to clients.
Lead client communications, calls, and status updates; provide exceptional customer service in alignment with BD strategies.
Ensure project close-out deliverables are completed, documented, and submitted to clients.
Forecast and manage capacity for fiber design projects as the program scales.
Lead cross-training initiatives to equip teams with fiber design skills (FTTH, long-haul, hyperscale connectivity, and small cell fiber rings).
Oversee adoption of software and tools for fiber design (GIS, CAD, Lightspeed, permitting platforms).
Coordinate subcontractors and vendors specific to fiber program delivery.
Develop and manage fiber project budgets; track expenses and financials.
Provide monthly financial reports and forecasts for fiber delivery performance.
Identify, request, and manage change orders as needed.
Oversee invoicing, collections, and AR specific to fiber services.
Serve as the operational point of contact for all fiber program delivery.
Coordinate bundled fiber offerings with Environmental, Energy, and Community Development teams as needed.
Work hand-in-hand with BD to develop integrated proposals and client campaigns that highlight fiber as part of bundled services.
Incorporate client and internal feedback into continuous fiber program improvement.
Implement quality control processes to ensure fiber deliverables meet or exceed industry standards.
Conduct regular reviews and audits of fiber projects.
Develop permitting matrices, readiness checklists, and risk mitigation SOPs tailored to fiber.
Proactively address risks to minimize delays in fiber design delivery.
Proven ability to create and scale operational programs, including SOPs, playbooks, and training curricula.
Experience managing fiber projects across multiple jurisdictions, including permitting and utility coordination.
Proficient in MS Suite; experience with GIS, CAD, and workflow tools required.
Experience with online document systems, such as Oracle and Siterra, is a plus.
Occasional overtime may be required.
Bachelor’s degree in engineering, construction management, business, or related field.
Project Management Professional (PMP) strongly preferred.
10+ years of experience in telecom, fiber, or utility infrastructure program/project management with financial responsibility.
Benefits
Regular full-time and part-time employees (working at least 20 hours per week) have access to medical, dental, and vision plans, a wellness program, health saving accounts, flexible spending accounts, 401(k) plan, employee stock purchase program, life and accidental death & disntegration (AD&D) insurance, short-term/long-term disability plans, emergency travel benefits, tuition reimbursement, professional membership fee coverage and paid family leave. Regular full-time and part-time employees will receive ten paid holidays in each calendar year. In addition, employees will be eligible to accrue vacation between 10 and 20 days per year and eligible for paid sick leave (and if more generous, in accordance with state and local law).
Temporary/casual employees have access to 401(k) plans, employee stock purchase program, and paid leave, in accordance with state and local law.
The benefits information listed above may not apply to union positions because benefits for such positions are governed by applicable collective bargaining agreements
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