Hybrid Operations Support Analyst

Posted 4 weeks ago

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About the role

  • coordinating AdminAdvantage Workflows
  • ensuring smooth, consistent and on time completion of client requests
  • identifying/reporting business risks
  • reviewing performance and adjusting assigned work
  • providing daily reporting on transactions
  • managing client shared inboxes
  • researching and analyzing issues

Requirements

  • at least 3 years in customer service
  • excellent knowledge of MS applications & communication tools
  • proficient in Microsoft Excel
  • experience with data visualization tools
  • familiarity with SQL for database querying

Benefits

  • health insurance
  • dental
  • mental health
  • vision
  • short- and long-term disability
  • life and AD&D insurance coverage
  • adoption/surrogacy and wellness benefits
  • employee/family assistance plans
  • retirement savings plans
  • customizable benefits
  • generous paid time off program
  • holidays
  • vacation
  • personal days
  • sick days

Job title

Operations Support Analyst

Job type

Experience level

Mid levelSenior

Salary

CA$58,275 - CA$97,125 per year

Degree requirement

Bachelor's Degree

Tech skills

Location requirements

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