Internship position in Operations Center at CIEE offering support for student and company integration. Responsibilities include client registration, database management, and service inquiries.
About the role
- Operations Specialist intern performing technical account management and client support at a music industry platform. Delivering excellent services and results while understanding client needs.
Responsibilities
- Delivering excellent services and results to clients.
- Understanding clients’ needs and finding optimal solutions.
- Discerning the technical capabilities of the tools and the team and translating them to clients.
- Transforming clients’ challenges into opportunities for growth.
- Creating better internal processes and leading changes.
- Developing creative solutions for existing and new clients.
Requirements
- Based in Europe
- Basic experience in project management, technical account management, or client support in technical environments.
- Highly organized, multitasker, and with strong attention to detail.
- Initiative, drive, enthusiasm, and entrepreneurial attitude.
- Excellent decision-making, critical thinking, and problem-solving.
- Passion for listening, asking, understanding, and communicating.
- Love for teamwork and learning.
- Computer literacy.
- Be comfortable dealing with a large amount of data and numbers.
- Fluency in English is a must. Proficiency in Spanish and Catalan is highly appreciated, but not mandatory.
- Knowledge or experience in the music industry is desired.
Benefits
- Flexible working hours and location
- Flat hierarchy
- You can make the role your own and run your own development
- Online language classes to improve your Spanish or English
- Online and onsite courses and music industry workshops run by inhouse experts
- We’ll provide you with all equipment needed for you to be comfortable
- Unlimited time off because we believe that you know best when you need to rest.
- Barcelona HQ office available to you, kitted out with a rehearsal room
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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