About the role

  • Operations Specialist intern performing technical account management and client support at a music industry platform. Delivering excellent services and results while understanding client needs.

Responsibilities

  • Delivering excellent services and results to clients.
  • Understanding clients’ needs and finding optimal solutions.
  • Discerning the technical capabilities of the tools and the team and translating them to clients.
  • Transforming clients’ challenges into opportunities for growth.
  • Creating better internal processes and leading changes.
  • Developing creative solutions for existing and new clients.

Requirements

  • Based in Europe
  • Basic experience in project management, technical account management, or client support in technical environments.
  • Highly organized, multitasker, and with strong attention to detail.
  • Initiative, drive, enthusiasm, and entrepreneurial attitude.
  • Excellent decision-making, critical thinking, and problem-solving.
  • Passion for listening, asking, understanding, and communicating.
  • Love for teamwork and learning.
  • Computer literacy.
  • Be comfortable dealing with a large amount of data and numbers.
  • Fluency in English is a must. Proficiency in Spanish and Catalan is highly appreciated, but not mandatory.
  • Knowledge or experience in the music industry is desired.

Benefits

  • Flexible working hours and location
  • Flat hierarchy
  • You can make the role your own and run your own development
  • Online language classes to improve your Spanish or English
  • Online and onsite courses and music industry workshops run by inhouse experts
  • We’ll provide you with all equipment needed for you to be comfortable
  • Unlimited time off because we believe that you know best when you need to rest.
  • Barcelona HQ office available to you, kitted out with a rehearsal room

Job title

Operations Specialist, Intern

Job type

Experience level

Entry level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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