Operations Specialist intern performing technical account management and client support at a music industry platform. Delivering excellent services and results while understanding client needs.
Responsibilities
Delivering excellent services and results to clients.
Understanding clients’ needs and finding optimal solutions.
Discerning the technical capabilities of the tools and the team and translating them to clients.
Transforming clients’ challenges into opportunities for growth.
Creating better internal processes and leading changes.
Developing creative solutions for existing and new clients.
Requirements
Based in Europe
Basic experience in project management, technical account management, or client support in technical environments.
Highly organized, multitasker, and with strong attention to detail.
Initiative, drive, enthusiasm, and entrepreneurial attitude.
Excellent decision-making, critical thinking, and problem-solving.
Passion for listening, asking, understanding, and communicating.
Love for teamwork and learning.
Computer literacy.
Be comfortable dealing with a large amount of data and numbers.
Fluency in English is a must. Proficiency in Spanish and Catalan is highly appreciated, but not mandatory.
Knowledge or experience in the music industry is desired.
Benefits
Flexible working hours and location
Flat hierarchy
You can make the role your own and run your own development
Online language classes to improve your Spanish or English
Online and onsite courses and music industry workshops run by inhouse experts
We’ll provide you with all equipment needed for you to be comfortable
Unlimited time off because we believe that you know best when you need to rest.
Barcelona HQ office available to you, kitted out with a rehearsal room
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