Operations Manager at Pickwings overseeing customer support and daily operations in logistics. Engaging in sales support and diverse tasks within a dynamic team environment.
Responsibilities
Customer Support: We receive numerous inquiries from customers and carriers every day, which you will handle competently both verbally and in writing and use as an opportunity to build a dialogue with them.
Daily Operations: At Pickwings, quality comes first. Open orders are always your priority and you act proactively so that problems don’t arise in the first place.
Enabling: You are the “wingman” for our sales team. You create sales opportunities for them and act as the link between the customer and sales.
All-rounder: As a startup, we will continuously entrust you with exciting and challenging tasks from other areas. You show initiative, are flexible, and enjoy learning new things.
Requirements
You have at least 2 years of professional experience, preferably in logistics/transport.
You are assertive and have strong communication skills.
You have technical understanding and IT skills. We are digital!
Your German and English skills, both written and spoken, are excellent.
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