Global Customer Operations Strategy & Experimentation Leader defining future operations and driving strategic planning with AI. Leading innovation in customer operations within LexisNexis.
About the role
- Manage the distribution and storage of OrganOx sub-components, spares, tooling and finished goods using approved distribution and warehousing partners.
- Identify and implement continuous improvement opportunities throughout the supply chain to improve Quality/Delivery/Customer Service/Cost.
- Manage daily operations and logistics in the US to meet business objectives.
- Support the Senior Manager, Operations in developing, implementing and monitoring KPIs to drive operational performance, cost efficiency and quality standards.
- Develop, implement, and maintain policies and processes to maintain inventory accuracy, adequate safety stock, and inventory records compliance.
- Provide regular structured communication to Senior Manager, Operations on operational performance in the US Region.
- Manage and monitor the performance of logistics partners using Business Continuity Planning, identify and mitigate risks and issues in the supply chain.
- Using formal mapping techniques, define the existing distribution network and identify updates to the network based on the business growth plan defined in the S&OP process.
- Cultivating a high-performance culture. Promote cross-functional collaboration and create opportunities for professional development within the team.
Requirements
- Must have a minimum of a Bachelor’s degree in related field
- Working hours will be spent in the stockroom, organizing inventory and coordinating shipments; Standard 40-hour work week applies.
- A minimum of 7 years’ experience in inventory, supply chain or logistics
- Good working knowledge of Enterprise Resource Planning (ERP) systems required.
- 1+ years of managing direct reports strongly preferred.
- Experience in the medical device industry preferred.
- Ability to travel up to 10% of the time domestically and globally.
- Flexibility to work after hours, as needed.
- Good working knowledge of standard office and project management software.
Benefits
- The Pay Range for this position is $105,000 - $130,000 annually, with a 20% target annual bonus and benefits.
- We offer competitive compensation and comprehensive benefits available from day one, including health, dental, vision, disability coverage, and flexible spending accounts.
- Additionally, we offer a 401(k)-retirement plan with company matching after 90 days, paid time off, holidays, and additional leave benefits, as well as employee discounts and access to our onsite wellness facility.
- OrganOx supports work-life balance and provides opportunities for ongoing professional development.
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