Hybrid Operations Intern, French Speaking

Posted 3 months ago

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About the role

  • Operations Intern ensuring a smooth journey for SME clients in a fintech scale-up. Collaborating with operations, sales, and lending teams to enhance customer service.

Responsibilities

  • Play a key role in ensuring our SME clients have a smooth journey from onboarding through to loan servicing.
  • Work closely with the operations, sales, and lending teams to help clients understand our products, resolve queries, and get the most value from our services.
  • Help improve processes and share best practices.
  • Confirm required car and customer documents meet financing rules.
  • Maintain simple reports on disbursements, reimbursements, and payment dates.

Requirements

  • Currently pursuing or recently completed a degree in Business, Finance, Communications, or related field
  • Strong communication and interpersonal skills — confident speaking with business owners and clients
  • Organized with good attention to detail
  • Proactive, customer-oriented mindset with a desire to deliver great experiences
  • Comfortable with Excel/Google Sheets; familiarity with CRM tools is a plus
  • A keen interest in SaaS / Tech and gaining experience in a fast paced, startup environment
  • Fluency in French is a must

Benefits

  • Competitive Salary: We offer highly competitive salaries
  • Diverse and Inclusive Team: Join a dynamic and international team in excess of 8 nationalities. You'll have the chance to work with experienced professionals from around the world, fostering a rich learning environment.
  • Inspiring Mission: We are dedicated to revolutionizing business financing and making a positive impact on the European economy. Your work at INFINIT will have a lasting effect on businesses and communities.
  • Health and Well-being: Your health matters to us. You will have access to top-quality Medical & Mental Health Insurance.
  • Quality Time Together: We foster a sense of community with annual gatherings and bi-weekly office team gatherings. You're more than welcome to join us for quality time.
  • Personal Time Off: Enjoy flexibility with your personal time off.
  • Flexibility and Ownership: We trust our team and we are goal-oriented. Enjoy the flexibility of hybrid working 3 days a week in our Madrid office and 2 from home

Job title

Operations Intern, French Speaking

Job type

Experience level

Entry level

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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