About the role

  • Assistente de Operações at Shop Mercantil providing high-quality customer support. Responding to inquiries across multiple channels like WhatsApp, phone, and email.

Responsibilities

  • Provide high-quality customer service across multiple channels, including WhatsApp, phone, and email, responding to questions about products, services, pricing, and company policies in a clear, concise, and professional manner.

Requirements

  • Currently pursuing a university degree;
  • Proficiency with Microsoft Office;
  • Experience in customer service;

Benefits

  • All positions are also open to candidates with disabilities.

Job title

Operations Assistant

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Associate's Degree

Location requirements

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