About the role

  • Monitor, validate and ensure the consistency of energy metering data according to CCEE rules and processes
  • Manage incidents and anomalies in metering systems (SMF, SAMUST and related environments)
  • Analyze deviations and coordinate corrective actions with generation agents, ONS, CCEE and internal teams
  • Ensure the availability and reliability of operational services and information
  • Contribute to the continuous improvement of Operation Center processes

Requirements

  • Bachelor's degree completed or in progress in Electrical Engineering, Energy Engineering, or related fields
  • Knowledge of CCEE rules and procedures, particularly SMF and SAMUST
  • Experience with operational data analysis
  • Strong written communication skills and attention to detail
  • Experience in customer support or technical-operational relations (a plus)

Benefits

  • Flexible working hours
  • Possibility of permanent remote work
  • Flexible benefit via Caju - Through a Visa credit-style card you receive amounts for Food/Meal and Home Office (for remote work), with the option to allocate the balance across categories (Food, Mobility, Home Office, Culture, Health and Education)
  • Transportation voucher (no payroll deduction) or free parking (if working onsite or hybrid)
  • Health plan - no monthly fee or copayment
  • Dental plan - no monthly fee
  • Sesi Viva+ (telemedicine platform offering reduced-cost consultations with nutritionists and psychologists)
  • Mental health support (discounts with partner therapists)
  • Birthday day off
  • Extended maternity and paternity benefits
  • Feedback-driven culture (monthly and one-on-one feedback)
  • Culture of professional development
  • Internal recruitment and paid referral program
  • Agreements with SESC Guapeco and Onhappy pet health plan
  • Travel benefits (partnership offering exclusive conditions for Way2 employees to enjoy leisure and rest experiences with savings and convenience)
  • Partnerships with pharmacy chains (purchases can be payroll-deducted)
  • Agreement with ACATE (Santa Catarina Technology Association)
  • Commitment to diversity and inclusion, including people with disabilities (PWD)

Job title

Operations Analyst

Job type

Experience level

Mid levelSenior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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