Monitor, validate and ensure the consistency of energy metering data according to CCEE rules and processes
Manage incidents and anomalies in metering systems (SMF, SAMUST and related environments)
Analyze deviations and coordinate corrective actions with generation agents, ONS, CCEE and internal teams
Ensure the availability and reliability of operational services and information
Contribute to the continuous improvement of Operation Center processes
Requirements
Bachelor's degree completed or in progress in Electrical Engineering, Energy Engineering, or related fields
Knowledge of CCEE rules and procedures, particularly SMF and SAMUST
Experience with operational data analysis
Strong written communication skills and attention to detail
Experience in customer support or technical-operational relations (a plus)
Benefits
Flexible working hours
Possibility of permanent remote work
Flexible benefit via Caju - Through a Visa credit-style card you receive amounts for Food/Meal and Home Office (for remote work), with the option to allocate the balance across categories (Food, Mobility, Home Office, Culture, Health and Education)
Transportation voucher (no payroll deduction) or free parking (if working onsite or hybrid)
Health plan - no monthly fee or copayment
Dental plan - no monthly fee
Sesi Viva+ (telemedicine platform offering reduced-cost consultations with nutritionists and psychologists)
Mental health support (discounts with partner therapists)
Birthday day off
Extended maternity and paternity benefits
Feedback-driven culture (monthly and one-on-one feedback)
Culture of professional development
Internal recruitment and paid referral program
Agreements with SESC Guapeco and Onhappy pet health plan
Travel benefits (partnership offering exclusive conditions for Way2 employees to enjoy leisure and rest experiences with savings and convenience)
Partnerships with pharmacy chains (purchases can be payroll-deducted)
Agreement with ACATE (Santa Catarina Technology Association)
Commitment to diversity and inclusion, including people with disabilities (PWD)
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