M&A Operations Senior Manager responsible for managing M&A work streams and ensuring timely milestones. Drive integration and separation activities with cross - functional teams at Kimberly - Clark.
About the role
- Talent Operations Advisor I responsible for creating a seamless onboarding experience at Acosta Group. Focusing on high-volume support and positive candidate interactions.
Responsibilities
- Serve as the first point-of-contact for future associates resolving their questions related to their outstanding onboarding journey tasks such as I-9, Background consent, required trainings, and access issues.
- Ensure a positive candidate experience, acting as the future associates guide through the process.
- Use case management tool to record inquires and respond to inquiries within the defined Service Level Agreements (SLAs)
- Assist Talent Acquisition team to review job profiles and open requisitions as needed
- Partner with the Talent Acquisition team to ensure end to end process of redeployments of talent are successful
- Seek guidance or escalate more complex and/or confidential inquires/requests to higher level functional support
- Maintain confidentiality of department and associate information according to established practices
- Meet and exceed metrics and Service Level Agreements (SLAs) where applicable
- Perform other duties as required and/or assigned.
Requirements
- Associate's degree in human resources, Business or related field or equivalent education and experience
- Minimum 1+ year experience in a customer service or customer support role
- An associate first mindset with dedication to internal customer service and company culture
- Strong verbal and written communication skills; demonstrated ability to work effectively with peers, management, teammate and candidates
- Strong organizational and time management skills
- Strong attention to detail
- Ability to manage expectations, process and multiple projects simultaneously
- The work environment characteristics described are representative of those an employee may encounter while performing the essential functions of this job.
Benefits
- Job may require moderate physical effort including lifting materials and equipment weighing less than 50 pounds.
- Personal protective equipment may need to be worn.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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