Manager of Service Operations at Mindray North America, leading customer - focused service processes. Overseeing service workflows and team performance within a healthcare technology environment.
About the role
- Scheduling Operations Analyst managing provider schedules and designing scheduling solutions for UW Health. Ensuring operational needs and productivity in ambulatory clinic operations.
Responsibilities
- Design and modify scheduling protocols entered and create scheduling solutions for the department.
- Build and monitor provider schedules to ensure the organization maximizes template efficiency, productivity, access opportunities and meets operational needs.
Requirements
- Minimum - Bachelor’s degree in Information Systems, Healthcare Administration, Business Administration, or related field OR an equivalent combination of education and experience.
- Preferred - 1 year of experience with Epic Cadence build or template build/maintenance, 2 years or more of experience in ambulatory clinic operations
- Required - 1 year of experience in ambulatory clinic operations
- Preferred - Epic Cadence Certification.
Benefits
- UW Hospital and Clinics benefits
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