Manage and maintain the NetSuite SuiteProjects Pro (Formerly Net Suite OpenAir) system, ensuring data accuracy and integrity.
Configure, test, and update system settings, workflows, and permissions as required.
Provide first-line user support, resolving issues and queries in collaboration with the Operations and IT teams.
Monitor and maintain project, resource, and timesheet data, ensuring consistency across departments.
Develop and maintain dashboards, reports, and analytics to support operational decision-making.
Coordinate with the vendor (Xero/Oracle NetSuite/OpenAir) for upgrades, enhancements, and troubleshooting.
Conduct user training and onboarding sessions, ensuring consistent use of the platform.
Maintain system documentation, SOPs, and data dictionaries.
Identify opportunities to improve system efficiency and user experience.
Requirements
Bachelors or Masters in Computer Science/IT systems Management and/or Business Administration, Engineering, or related discipline.
Overall 6 years of relevant experience in system administration or operations roles with ERP, PSA, or project management tools such as NetSuite SuiteProjects Pro (Formerly Net Suite OpenAir) NetSuite, SAP, or Oracle.
Demonstrated experience in data management, reporting, and workflow configuration.
Experience working in multi-country or global organizations preferred.
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