QG
Kundenbetreuer B2B with focus on payment inquiries, process improvements and customer satisfaction. Collaborating internally to tailor support and optimize service delivery for DKB.
About the role
- Deliver actionable insights through category analysis, performance reporting, and post-launch reviews
- Manage promotional programs and trade spend administration with precision and timeliness
- Prepare and present internal and external business reviews that influence decision-making
- Maintain customer portals and ensure data accuracy across pricing, NPD, and trade elements
- Coordinate field team communications and support in-store activation planning
- Participate in joint business planning and category reviews to build account management capability
Requirements
- 1–3 years’ experience in FMCG sales or account/field management, ideally with exposure to major retailers
- Strong commercial acumen and the ability to interpret data, forecast accurately, and support strategic decisions
- Intermediate Excel, Word, and PowerPoint skills; familiarity with Power BI, Salesforce, and scan data analysis is highly regarded
- Confidence managing promotional spend and reporting, with high attention to detail and accuracy
- Clear, professional communication and presentation skills across written and verbal formats
- A proactive, self-starting mindset - you take initiative, solve problems, and thrive in collaborative environments
Benefits
- Flexible working arrangements and a variety of engaging Health and Wellbeing programs
- Diverse Leadership Development Programs and Professional Development Support
- Employee Reward and Recognition Program
- Bonus incentives and discounted Health Insurance
- Sensory Club Program – Enjoy and taste our new product launches and access to our Culinary cooking sessions
- Novated Car Leasing Agreements
- Income Protection Insurance
- Opportunity to purchase additional annual leave
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
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