About the role

  • Field Care Manager assessing and evaluating member needs to promote optimal wellness. Engaging high-risk patients and coordinating care for better health outcomes in Florida.

Responsibilities

  • Assess and evaluate member's needs and requirements to achieve and/or maintain optimal wellness state
  • Engage patients identified as high-risk and implement targeted interventions to address social needs
  • Provide guidance and oversight of care coordination efforts to other members of the team
  • Handle clinical escalations as indicated
  • Conduct Transitions of Care Management for a subset of the patient population
  • Provide triage guidance and supportive consultation to other team members
  • Develop care plans leveraging 5Ms Geriatric best practice framework
  • Identify existing barriers to engagement with necessary resources and supports
  • Serve as liaison between the patient and the direct care providers
  • Document patient encounters in the medical record system in a timely manner

Requirements

  • Master's in Social Work (MSW)
  • Minimum of 4 years of experience working in healthcare services and navigating community-based resources
  • Strongly prefer Bilingual Spanish/English
  • Familiarity with state Medicaid guidelines and application processes preferred
  • Experience working with patients with behavioral health conditions and substance use disorders preferred
  • Prior experience conducting home visits and knowledge of field safety practices preferred

Benefits

  • Health benefits effective day 1
  • Paid time off, holidays, volunteer time and jury duty pay
  • Recognition pay
  • 401(k) retirement savings plan with employer match
  • Tuition assistance
  • Scholarships for eligible dependents

Job title

MSW Care/Case Manager

Job type

Experience level

Mid levelSenior

Salary

$59,300 - $80,900 per year

Degree requirement

Professional Certificate

Location requirements

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