Hybrid MSW Care/Case Manager

at CenterWell Senior Primary Care

• Job title: MSW Care/Case Manager
• Job type: Full Time
• Experience level: Mid level, Senior
• Salary: $59,300 - $80,900 per year
• Degree requirement: Professional Certificate
• Location requirements: Hybrid, Tampa, United States

About the role

• Field Care Manager assessing and evaluating member needs to promote optimal wellness. Engaging high-risk patients and coordinating care for better health outcomes in Florida.

Responsibilities

• Assess and evaluate member's needs and requirements to achieve and/or maintain optimal wellness state
• Engage patients identified as high-risk and implement targeted interventions to address social needs
• Provide guidance and oversight of care coordination efforts to other members of the team
• Handle clinical escalations as indicated
• Conduct Transitions of Care Management for a subset of the patient population
• Provide triage guidance and supportive consultation to other team members
• Develop care plans leveraging 5Ms Geriatric best practice framework
• Identify existing barriers to engagement with necessary resources and supports
• Serve as liaison between the patient and the direct care providers
• Document patient encounters in the medical record system in a timely manner

Requirements

• Master's in Social Work (MSW)
• Minimum of 4 years of experience working in healthcare services and navigating community-based resources
• Strongly prefer Bilingual Spanish/English
• Familiarity with state Medicaid guidelines and application processes preferred
• Experience working with patients with behavioral health conditions and substance use disorders preferred
• Prior experience conducting home visits and knowledge of field safety practices preferred

Benefits

• Health benefits effective day 1
• Paid time off, holidays, volunteer time and jury duty pay
• Recognition pay
• 401(k) retirement savings plan with employer match
• Tuition assistance
• Scholarships for eligible dependents