Technical Sales Support Representative in Customer Sales Service. Engage in customer consultations, offer solutions, and manage project tracking in a water management context.
About the role
- Supervising daily loan origination functions for a team of Mortgage Loan Originators at U.S. Bank. Ensuring timely document acquisition and establishing referral source relationships.
Responsibilities
- Supervising daily activities related to loan origination functions for a small team of Mortgage Loan Originators
- Ensures timely acquisition of documents required for processing, underwriting, and closing
- Meets specific loan volume origination goals established annually by upper management
- Establishes referral source relationships for a steady flow of loan volume
- Actively participates in local and state mortgage banking, realtor, and builder trade associations
- Establishes collaborative partnerships within U.S. Bank Home Mortgage and other business lines
- Responsible for interviewing and recruiting new talent and proactively retaining employees through employee development and positive employee engagement
Requirements
- High school diploma or equivalent
- Two or more years of mortgage sales experience
- Demonstrated new business development and relationship management skills
- Good knowledge of sales and sales strategies
- Thorough knowledge of mortgage products/services, operations, and current market trends
- Basic knowledge of pricing and underwriting requirements of various mortgage insurance companies
- Working knowledge of underwriting requirements for FNMA, FHLMC, FHA, VA, local bonding programs, and private investors, as gained through on the job training or some real estate brokerage experience
- Familiar with local, state and national laws (e.g. zoning ordinances, Truth-in Lending, RESPA, energy audit requirements, etc.)
- Well-developed customer service/relations skills
- Strong attention to detail orientation, and ability to analyze financial information
- Must be able to meet the applicable requirement of performing their duties outside of their regular place of business
- Established referral base within assigned market preferred
- 2 years of mortgage loan origination experience with proven results
Benefits
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
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