Lactation Consultant RN providing lactation support and services to breastfeeding dyads at Duke University Hospital. Collaborating with care teams to develop personalized feeding plans for infants and mothers.
About the role
- Member Consultant II at BECU assisting customers with financial needs and providing expertise in specialized services. Responsible for delivering high-quality member experience and sales consultation.
Responsibilities
- Play a key role in delivering a seamless and high-quality member experience
- Identify, diagnose, and address members’ consumer financial needs
- Refer members to specialized services when necessary
- Serve as a subject matter expert, resolving members' needs and providing expertise in specialized financial services
- Utilize product knowledge to provide excellent customer service and sales in various areas
Requirements
- Bachelor’s Degree or equivalent related experience
- Minimum two years of experience in a sales-oriented, financial, or retail environment
- One year of experience in a financial institution (desired)
- Thorough understanding of the sales process and ability to manage a sales pipeline efficiently
- Strong proficiency and comfort level with learning new systems and programs
- Ability to successfully complete a 12-week in-house training program after hire
- Comprehensive understanding and knowledge of Credit Union key objectives, product and service solutions
- Knowledge of state and federal laws and regulations pertaining to membership, deposit, and loan products and services offered
- Proficient verbal and written communication skills
- Proficient math aptitude and analytical skills
- Problem resolution, negotiating, organization, multi-tasking and peer coaching skills
Benefits
- medical, dental, vision and life insurance coverage
- disability and AD&D insurance
- health care and dependent care flexible spending accounts
- health savings accounts
- 401k plan and employer-funded retirement plan
- accrue 6.16 hours of paid time off (PTO) per pay period (up to a maximum of 160 PTO hours per year)
- ten paid holidays throughout the calendar year
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