About the role

  • Manage and resolve complex accounts receivable (A/R) within value-based care
  • Reconcile, research, and manage assigned accounts to meet aging targets and drive timely payments
  • Complete Value-Based Reimbursement processes accurately and on time
  • Analyze and resolve assigned claims promptly
  • Communicate with carriers, physician offices, patients, and management to ensure smooth claims resolution
  • Verify and update insurance benefits
  • Process adjustments and post payments accurately
  • Appeal claims when needed
  • Obtain medical records and supporting documents to help secure timely and complete claims payment
  • Work closely with internal teams, outside agencies, vendors, and clients to maintain strong A/R performance
  • Contribute to process improvements and develop technical expertise as part of a collaborative team

Requirements

  • Minimum of 2 years in medical collections or value-based care accounts
  • Strong analytical ability to review and interpret both patient accounts and payer Explanation of Benefit (EOB) responses
  • Solid understanding of managed care, contract terms, and medical terminology
  • Open-minded, eager to learn, adapt, and take on new challenges
  • Self-motivated and able to take ownership of tasks, prioritize effectively, and drive results
  • Exceptional verbal and written communication skills
  • Ability to work with both internal and external customers in a supportive team atmosphere
  • Demonstrated proficiency with MS Word, Outlook, and Excel, as well as any EHR
  • Highly organized with the ability to multitask, manage competing priorities, and meet tight deadlines consistently
  • Thrive under pressure in a fast-paced environment while maintaining accuracy and professionalism
  • Preferences – Not Required: Associate or Bachelor’s degree
  • Preferences – Not Required: Specialty Care collections experience, especially cardiologic care
  • Preferences – Not Required: Currently has Certified Professional Coder (CPC) certification

Benefits

  • Flexible Work Life: Enjoy our hybrid remote schedule, which offers flexibility to balance your work productivity and dynamic personal life.
  • Comprehensive medical, dental, and vision coverage
  • FSA/HSA options
  • 4% 401(k) matching
  • Tuition assistance
  • Generous paid time off
  • Exclusive employee discounts
  • Rewarding culture with a high-performing, supportive team
  • Continuous Learning: professional development, training, and mentorship
  • Ongoing training that builds professional, technical, and management skills

Job title

Medical Collections Representative, VBC

Job type

Experience level

JuniorMid level

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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