Ensure timely and accurate billing for outstanding claims while demonstrating excellent customer service to patients, healthcare professionals and insurance carriers
Work in a fast paced and team focused environment to ensure timely and accurate billing to insurance providers
Third party insurance claim billing associated with the dispensing medication using the bill method required by the payer
Transmit or submit claims (paper/electronic) to insurance payors for reimbursement
Resolve insurance problems and patient issues that may have resulted from incorrect or incomplete information, therapy changes and pharmacy or shipping errors
Maintain supporting and chronological notes that detail action taken to resolve billing edits
Maintain patient demographic and insurance information and data collections systems, including all billing reports, queues, or diversions according to payer and company policy guidelines
Research and respond to insurance companies and governmental payors regarding billing issues or related questions by telephone, via the internet, and in writing
Contact patients, physician's offices or insurance carriers as needed in order to expedite billing claims
Requirements
1+ years of Healthcare Insurance Billing related experience
Experience using Microsoft Office products’ specifically Excel, Outlook, and Word
Must be able to commute to the Monroeville, PA office
Insurance billing or collections experience (preferred)
Customer service in a healthcare environment (preferred)
Experience working in a healthcare reimbursement system (preferred)
Effective customer service skills and experience that shows ability to work in a team environment (preferred)
Attention to detail (preferred)
Ability to utilize analytical skills (preferred)
Ability to communicate with clientele in a professional manner; both verbally and written (preferred)
Benefits
Affordable medical plan options
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs
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