Manager of Customer Lifecycle driving customer engagement, retention, and loyalty for Gap Inc. Collaborating with teams to deliver effective lifecycle campaigns and insights for improving customer experience.
About the role
- Junior-level contractor supporting a marketing team with AI-driven initiatives. Flexibly contributing to public speaking, content production, and marketing experiments.
Responsibilities
- Support both Wil and the broader team across public speaking, content production, experimentation, and executive marketing initiatives.
- Help prepare presentations and webinars
- Edit video clips for social and YouTube using Descript or equivalent
- Use AI tools to analyze content performance and identify experimentation opportunities
- Use Canva, Figma, or similar tools to create and edit graphics for blogs, social media, and events
- Format, schedule, and publish blog posts in line with brand standards
- Build landing pages and creative assets for webinars and events
- Help run social media campaigns (posting, scheduling, testing)
Requirements
- A desire to learn and grow in marketing and AI
- Strong organizational skills and attention to detail
- Ability to juggle multiple projects and follow through on deadlines
- Comfort diving into new tools (we’ll help!)
- A collaborative mindset and willingness to pitch in where needed
Benefits
- Flexible work arrangements
- Professional development opportunities
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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