Marketing Account Coordinator at L7 Creative managing client relationships and supporting marketing efforts. Responsible for project coordination and client satisfaction with diverse client portfolio.
Responsibilities
Own the day-to-day relationship with assigned mid-level and small clients
Build trust and become their go-to contact for all agency needs
Proactively identify opportunities to grow accounts and add value
Ensure high client satisfaction and retention
Manage project timelines, deliverables, and communications
Coordinate with internal creative, strategy, and digital teams
Track project status and flag potential issues before they become problems
Ensure quality control on all client-facing materials and deliverables
Open and track job requests in project management systems (ClickUp)
Prepare agendas, take meeting notes, and distribute action items
Handle billing coordination, purchase orders, and budget tracking
Maintain organized client files and documentation
Generate regular status reports and performance updates
Research industry trends, competitors, and market insights
Contribute to creative briefs and campaign planning
Translate client requests into actionable creative direction
Present ideas and recommendations to clients with confidence
Requirements
Bachelor's degree in Marketing, Communications, Advertising, or related field
1-3 years of marketing, agency or client side services experience (internships count!)
Dynamic personality with natural relationship-building skills
Exceptional attention to detail and organizational skills
Strong written and verbal communication abilities
Ability to juggle multiple projects and priorities simultaneously
Benefits
Full benefits package
Collaborative, creative work environment
Mentorship from experienced account and strategy leaders
Exposure to diverse clients across cutting-edge industries
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