Real Estate Litigation Solicitor at DWF, handling commercial property disputes. Advising clients and collaborating with various legal teams in a supportive environment at the Leeds office.
About the role
- Designing and implementing a firm-wide LSS training strategy aligned with operational goals and HR learning frameworks.
- Identifying existing and future training needs and developing scalable learning pathways for evolving LSS roles.
- Leading change management training initiatives related to new technologies, workflows, or organizational changes.
- Developing and maintaining onboarding, technical, and professional development programs for the various roles within the LSS Department (e.g., Legal Assistants, Executive Assistants, Legal Administrative Assistants, and Document Specialists).
- Coordinating and delivering live and virtual training sessions, including Lunch & Learns, role and practice-specific workshops, and leadership development modules.
- Evaluating and updating training content to ensure relevance, accessibility, and effectiveness.
- Collaborating with HR’s Performance & Learning team, IT Training, LSS Managers, the Professional Journey Office, Team Leads, and other relevant Services Teams to ensure training meets evolving needs.
- Liaising with Team Leads who will assist with practice-specific training and development of process improvements.
- Communicating regularly with management and Team Leads to assess training impact and gather feedback.
- Working collaboratively with the LSS team to identify areas for increased efficiency and drive process improvements, including through the adoption of technology and the development of best practices.
- Leveraging platforms like Workday Learning and iManage to deliver, track, and report on training activities.
- Monitoring training effectiveness through feedback, assessments, and analytics; recommend improvements based on data insights.
Requirements
- 5 years of experience in training strategy and delivery within a professional services or legal environment
- Strong knowledge of legal support workflows and tools (e.g., iManage, Workday Learning, etc.) and excellent knowledge of the full Microsoft Office Suite.
- Completed post-secondary education in the areas of Curriculum Design/Delivery, Adult Learning or a related field or extensive relevant work experience required.
- 5–7 years of experience in legal or professional services training, or corporate learning and development.
- Proven experience designing and delivering adult learning programs.
- Experience with learning management systems (LMS) and instructional design tools.
- Experience in leading and implementing process improvement initiatives within and/or across service departments.
- Lean Six Sigma certification is an asset.
- Bilingualism (French and English) is an asset.
Benefits
- Outstanding benefits from day one, including insurance premiums paid by the Firm
- wellness and technology reimbursements
- Competitive compensation and generous time off, including a day off to volunteer and a day off for your birthday.
- A commitment to professional development and growth opportunities for our people at all levels, supported by a culture that fully embraces and encourages two-way feedback.
- Strong community involvement and a commitment to equity, diversity and inclusion.
- A collaborative, cohesive culture that connects lawyers and business teams through collective purpose.
Job title
Job type
Experience level
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Not specified
Degree requirement
Location requirements
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