Media Production & Assets Manager overseeing content creation, including TV commercials and marketing campaigns at T3 Services Group. Leading creative projects while managing digital asset organization.
About the role
- Manager leading Regional Support team for Coldwell Banker Realty. Overseeing hiring, training, and collaboration with real estate agents.
Responsibilities
- Lead a team of Regional Support Leads to drive team success including all aspects of hiring, interviewing and on-boarding.
- Staff orientation/training and ongoing training and development.
- Prepare staff schedules; manage vacation requests; review and approve timecards.
- Perform annual performance reviews and performance management as needed.
- Act as main point of contact for all Regional Support Leads within an assigned market.
- Act as Liaison to branch leadership and RVP’s.
- Identify customer needs and take proactive steps to maintain positive experiences, as well as resolve customer complaints and issues in a timely and effective manner.
- Work closely with marketing/field leadership to build agent awareness and understanding of services as well as positioning to newly affiliated or pending affiliation agents.
- Continuously evaluate procedures and seek improvements/efficiencies.
- Analyze customer feedback as well as prepare reports for review and recommendation.
- Work with other teams within the center to seek overall improvements for your LOC(s).
Requirements
- 5-7 years business experience; 2-3 years previous supervisory experience strongly preferred.
- Prior Real Estate and customer service experience strongly preferred.
- Ability to provide feedback to employees through coaching and training to further their success and a willingness to motivate staff; a leader by example willing to take on additional duties as needed.
- Ability to work remotely with a sense of urgency in a fast-paced, high volume paperless environment while ensuring quality work from team members.
- Excellent verbal and written communication skills.
- A people first approach. Ability to coach team on providing exceptional customer service throughout the transaction process.
- Ability to learn and navigate multiple software systems with an elevated level of competency.
- Demonstrated ability to identify and resolve problems in a timely manner, gather and analyze information thoughtfully and maintain confidentiality.
- Demonstrable history of effectively collaborating with different departments and leaders.
- Adaptable, able to prioritize and manage competing demands with a willingness to try new things.
Benefits
- Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D
- 401(k) savings plan with company match
- Paid Time Off to Include Holidays, Vacation Time, and Sick Time
- Paid Family & Paternity Leave
- Life Insurance
- Business Travel Accident Insurance
- All employees receive access to LinkedIn Learning
- Tuition reimbursement for approved programs
- Employee Referral Program
- Adoption Assistance Program
- Employee Assistance Program
- Health and Wellness Program and Incentives
- Employee Discounts
- Employee Resource Groups
Job title
Job type
Experience level
Salary
Degree requirement
Location requirements
Manager Back Office coordinating administrative activities for Bureau Veritas in Ile - de - France, optimizing processes and managing a team of 8 collaborators.
District Manager overseeing operations and sales across multiple retail store locations at Asurion. Leading store performance while ensuring alignment with company values and culture.
Senior Game Economy Manager optimizing game economies for leading titles at Product Madness. Collaborating with product, game ops, and data teams to design balanced economies and actionable insights.
Manager of Professional Services at i4pro ensuring client satisfaction and effective service delivery. Leading strategic account management and operational excellence in technology solutions for the insurance sector.
Development Manager driving fundraising strategies and donor engagement for Pratham USA's NY Tri - State Chapter. Collaborating with regional leadership and board members to achieve revenue targets.
Lead ABB's Power Reliability Business Line in Italy, driving strategy, portfolio management, and market growth. Implement high - quality execution of projects and build customer relationships.
Senior Manager leading Salesforce development and overseeing technical resources globally. Enhancing critical back office systems and ensuring alignment with business goals.
Manager of IT Asset and Renewals Management for Rocket Software, focusing on ITAM and CMP strategies. Lead a diverse team to provide world - class service in asset management and compliance.
Project Manager overseeing end - to - end software development projects in a Hamburg - based digital health agency. Engaging with clients and teams to ensure projects remain on course amidst challenges.