Hybrid Manager, IT Asset Management

at EEOC

• Job title: Manager, IT Asset Management
• Job type: Full Time
• Experience level: Senior, Lead
• Salary: $104,000 - $130,000 per year
• Degree requirement: Bachelor's Degree
• Tech skills: ITSM, Linux
• Location requirements: Hybrid, Scottsdale, United States

About the role

• Manager overseeing IT Asset Management, improving performance and governance. Coordinating hardware and software asset management in a fintech environment.

Responsibilities

• The Manager, IT Asset Management will oversee the daily operational activities of the IT Asset Management Program including, but not limited to, short-term & long-term strategy/implementation; operating plans & budgets; value generation initiatives; policies, processes, procedures, systems, and reporting.
• Leads daily operational activities of IT Asset Management team (ITAM), responsible for overall performance of program.
• Monitors and reports on performance of team and provides direction/ feedback to team members to improve efficiency and effectiveness of processes, procedures, systems and reporting.
• Executes ITAM best practices in governance, process and communications and supports integration across the organization.
• Provides input into policy, process, procedure, systems and reporting improvements/ enhancements.
• Provides recommendations to ensure program is operating and performing according to expectations.
• Manages and participates in activities to audit budgetary spend, monitors inventory levels for hardware and software.
• Facilitates the request, procurement, and purchase of IT hardware and software in coordination with Procurement, including purchase requests for serialized assets and direct purchases for peripherals and supplies.
• Defines, reviews, and maintains the approved hardware and software lists and IT Asset Catalog.
• Oversees and ensures accuracy of the IT Asset repository for hardware assets across all locations and software license utilization.
• Tracks hardware and software assets as they navigate through the various stages of the asset lifecycle including requests, deployments, moves/add/changes, break/fix, reclamation, retirement, and disposal.
• Manages the receipt of hardware including inspection, validation, and shipment tracking.
• Facilitates the retirement and disposal of hardware assets in coordination with third-party disposal services.
• Manages the receipt, storage and assignment of software license keys and executables as well as maintenance of vendor's software licensing portals.
• Maintains ITAM training documentation and provide process knowledge and support to stakeholder teams.
• Performs periodic software license reviews, true-ups, and internal/ external audits to assess current software risks and compliance posture of the organization.
• Monitors overall software license entitlements including current utilization, periodic reconciliation, and software reclamations to ensure they comply with license agreements and usage standards.
• Proactively identifies issues and risks related to software license utilization and details action items/recommendations for remediation.
• Provides technical support to key stakeholders related to hardware/software refreshes and upgrades, infrastructure capacity planning, hardware and software contract renewals, and/or vendor-initiated software audits. May delegate routine duties/ responsibilities to other team members.
• Supports the company’s commitment to protect the integrity and confidentiality of systems and data.

Requirements

• Education or experience equivalent to a bachelor’s degree in computer science or engineering.
• Must have a minimum of 8-10 years of IT Asset Management, IT Service Management, Inventory Control or related fields with a minimum of 5 years in leading or supervising technical teams.
• Proven progressive experience in managing hardware and software assets at an enterprise level and/or in a high security environment.
• Skillset and/or knowledge of leading ITAM and IT Service Management toolsets.
• Experience with common audit, compliance, and regulatory standards related to hardware and software asset management.
• Advanced knowledge in common IT platforms and technologies (i.e. Windows, Linux, Virtualization, Networking, Telecom, leading Business Applications).
• Proven advanced analytical skills, ability to prioritize multiple projects and ability to work with minimal supervision are required.
• Demonstrated business acumen with an expert knowledge and understanding of business issues, priorities, goals and strategy is necessary.
• Must be highly organized, extremely detail oriented with effective negotiating skills, and demonstrated ability to work collectively in planning and implementing change.

Benefits

• Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
• 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
• Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
• 12 weeks of Paid Parental Leave
• Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
• And SO much more!