Clinic Manager overseeing daily operations and patient care at Medcor's occupational health clinic. Collaborating with key stakeholders to ensure effective clinic workflows and logistics.
About the role
- The Manager, IT Asset Management will oversee the daily operational activities of the IT Asset Management Program including, but not limited to, short-term & long-term strategy/implementation; operating plans & budgets; value generation initiatives; policies, processes, procedures, systems, and reporting.
- Leads daily operational activities of IT Asset Management team (ITAM), responsible for overall performance of program.
- Monitors and reports on performance of team and provides direction/ feedback to team members to improve efficiency and effectiveness of processes, procedures, systems and reporting.
- Executes ITAM best practices in governance, process and communications and supports integration across the organization.
- Provides input into policy, process, procedure, systems and reporting improvements/ enhancements.
- Provides recommendations to ensure program is operating and performing according to expectations.
- Manages and participates in activities to audit budgetary spend, monitors inventory levels for hardware and software.
- Facilitates the request, procurement, and purchase of IT hardware and software in coordination with Procurement, including purchase requests for serialized assets and direct purchases for peripherals and supplies.
- Defines, reviews, and maintains the approved hardware and software lists and IT Asset Catalog.
- Oversees and ensures accuracy of the IT Asset repository for hardware assets across all locations and software license utilization.
- Tracks hardware and software assets as they navigate through the various stages of the asset lifecycle including requests, deployments, moves/add/changes, break/fix, reclamation, retirement, and disposal.
- Manages the receipt of hardware including inspection, validation, and shipment tracking.
- Facilitates the retirement and disposal of hardware assets in coordination with third-party disposal services.
- Manages the receipt, storage and assignment of software license keys and executables as well as maintenance of vendor's software licensing portals.
- Maintains ITAM training documentation and provide process knowledge and support to stakeholder teams.
- Performs periodic software license reviews, true-ups, and internal/ external audits to assess current software risks and compliance posture of the organization.
- Monitors overall software license entitlements including current utilization, periodic reconciliation, and software reclamations to ensure they comply with license agreements and usage standards.
- Proactively identifies issues and risks related to software license utilization and details action items/recommendations for remediation.
- Provides technical support to key stakeholders related to hardware/software refreshes and upgrades, infrastructure capacity planning, hardware and software contract renewals, and/or vendor-initiated software audits. May delegate routine duties/ responsibilities to other team members.
- Supports the company’s commitment to protect the integrity and confidentiality of systems and data.
Requirements
- Education or experience equivalent to a bachelor’s degree in computer science or engineering.
- Must have a minimum of 8-10 years of IT Asset Management, IT Service Management, Inventory Control or related fields with a minimum of 5 years in leading or supervising technical teams.
- Proven progressive experience in managing hardware and software assets at an enterprise level and/or in a high security environment.
- Skillset and/or knowledge of leading ITAM and IT Service Management toolsets.
- Experience with common audit, compliance, and regulatory standards related to hardware and software asset management.
- Advanced knowledge in common IT platforms and technologies (i.e. Windows, Linux, Virtualization, Networking, Telecom, leading Business Applications).
- Proven advanced analytical skills, ability to prioritize multiple projects and ability to work with minimal supervision are required.
- Demonstrated business acumen with an expert knowledge and understanding of business issues, priorities, goals and strategy is necessary.
- Must be highly organized, extremely detail oriented with effective negotiating skills, and demonstrated ability to work collectively in planning and implementing change.
Benefits
- Healthcare Coverage – Competitive medical (PPO/HDHP), dental, and vision plans as well as company contributions to your Health Savings Account (HSA) or pre-tax savings through flexible spending accounts (FSA) for commuting, health & dependent care expenses.
- 401(k) Retirement Plan – Featuring a 100% Company Safe Harbor Match on your first 6% deferral immediately upon eligibility.
- Paid Time Off – Unlimited Time Off for Exempt (salaried) employees, as well as generous PTO for Non-Exempt (hourly) employees, plus 11 paid company holidays and a paid volunteer day.
- 12 weeks of Paid Parental Leave
- Maven Family Planning – provides support through your Parenting journey including egg freezing, fertility, adoption, surrogacy, pregnancy, postpartum, early pediatrics, and returning to work.
- And SO much more!
Job title
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Tech skills
Location requirements
Clinic Manager overseeing operations in a worksite health & wellness clinic for Medcor. Responsible for patient care and collaborative health service functions in a team environment.
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