Manage payment requirements for Pfizer's complex contractual agreements with healthcare customers. Ensure accurate payments and provide analysis for financial performance.
Responsibilities
Assume responsibility for contracted customers (GPOs, IDNs, and Wholesalers) and manage the fee/rebate payment process
Review contract language and provide subject matter expertise on rebate setup in connection with pricing components in Flex system
Accurately process payments within the timelines stated in our agreements
Perform robust validations to ensure accuracy and lead continuous improvement
Ensure that customers adhere to contract language, terms, & conditions to reduce risk and protect Pfizer’s assets.
Work to ensure adherence to SOX controls and internal SOPs; maintain adequate supporting documentation for rebate payments, rebate reconciliations and quarterly accrual reserves.
Perform analysis of account performance for Management and Account Teams, while maintaining a strong focus on customer support
Provide quarterly rebate information and analysis to Managed Market Finance for accruals process.
Provide input into contract negotiation of rebate and fee strategies as it relates to the payment terms, system capabilities, and customers’ data management.
Collaborate with Contracting Management and Development teams; review draft language; act as SME for contract set up.
Develop and manage key customer relationships and align on common business objectives.
Requirements
bachelor’s degree with 4+ years of experience OR a master’s degree with 2+ years of experience OR PhD OR an associate degree with 8+ years of experience OR a High School diploma (or equivalent) with 10+ years of relevant experience
Experience in pharmaceutical industry or relative experience preferred
Institutional contracting/rebating experience a plus, but not required
Excellent interpersonal skills, including the ability to understand and respond to multiple internal and external stakeholders
Strong analytical and problem-solving skills required; strong attention to detail and project management skills preferred.
Excellent skills in Excel, including proficiency with pivot tables, V-lookups, charts, and formulas; proficient working with large data files.
Intermediate skills with MS Word, MS PowerPoint, and MS Outlook.
Benefits
401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
paid vacation, holiday and personal days
paid caregiver/parental and medical leave
health benefits to include medical, prescription drug, dental and vision coverage
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