Service Delivery Manager at Aikido Security guiding clients through pentesting processes for effective vulnerability remediation. Collaborating with teams to enhance product usability and accuracy.
Responsibilities
Guide customers end-to-end through their pentests (before, during, and after), helping them get maximum value from the product and ensuring smooth, high-quality engagements.
Act as the primary technical point of contact for customers, answering deep technical questions around test setups, scope, results and validating potential false positives.
Translate findings into action, advising customers on how to prioritize and effectively remediate discovered vulnerabilities in a way that fits their architecture and development workflows.
Collaborate closely with the AI pentesting team, feeding real-world customer insights back into the product to improve accuracy, usability, and impact.
Requirements
Hands-on pentesting experience
Comfortable working directly with customers
Strong application or infrastructure security skills
Clear communicator, technical but human
OSCP, OSWE, CREST, or similar is a plus
Benefits
High-impact position in a fast-growing company.
Competitive salary package.
A company that sticks to its values in an open and informal atmosphere.
Senior Manager Sell - Out overseeing sales execution and team performance at Campari Group. Leading and coaching Regional Team Managers to enhance customer engagement across Italy, ensuring commercial success.
Process & Performance Manager at Uniper focusing on quality management and organizational development in hydropower. Leading strategic projects and improving operational processes with a customer - focused approach.
Gerente de Distribuidores visando otimizar desempenho financeiro e alinhamento de estratégias de distribuição na PETRONAS. Foco em relacionamento e gestão de canais.
Intern assisting the Product Lifecycle Manager with administrative tasks and data integrity. Contributing to process optimization and inter - departmental coordination activities.
IT Service Delivery Manager leading service delivery management practices at Systematic. Focusing on operational service management and governance across GRIT Services.
Manager, Private Equity position overseeing client service and portfolio management in Fund Solutions team. Responsible for financial reviews, client relations, and training staff within the firm.
Client Development Manager driving strategic account growth and partnerships for quantilope's market research technology. Collaborating with internal teams to ensure client satisfaction across key accounts.
Contábil Manager in a leading custom solutions company based in São Paulo. Ensuring compliance and managing operations while providing technical support and guidance.
Contracts Manager managing contractor relations and compliance for GM - WTC operations. Coordinating with teams to ensure quality performance and customer satisfaction in Michigan.
Chef Manager overseeing culinary operations and team development at Mary Baldwin University. Training kitchen personnel and ensuring safety and quality standards in all culinary activities.