Collaborate with external vendors to supervise performance and track agreed SLAs and critical metrics
Forecast and supervise budgets to support operational efficiency
Serve as a point of contact for internal collaborators regarding sponsorship and joint working inquiries
Ensure accurate documentation and audit readiness across all processes
Support the development of standardized processes, templates, and tools to streamline operations
Partner with cross-functional teams to analyze program effectiveness and identify optimization opportunities
Requirements
Bachelor’s degree in Business, Life Sciences, or a related field
3–5 years of experience in HCP engagement operations, sponsorship management, or commercial/medical affairs support within the pharmaceutical, biotech, or life sciences industry
Experience managing contracts, templates, and external vendor relationships in an operational setting
Skilled in budget management, reporting, and workflow optimization within a regulated environment
Proficient in CRM or event management systems and comfortable with data tracking and analytics
Strong understanding of pharmaceutical sponsorship processes and regulatory requirements
Strong organizational skills, attention to detail, and proactive problem-solving abilities
Experience with CRM systems, event management platforms, and familiarity with industry codes like EFPIA and ABPI, as well as GDPR compliance
Benefits
health and wellness programs
fitness centers
equity awards
annual bonuses
paid time off for eligible employees at all levels
Job title
Manager, HCP Engagement Operations – Sponsorships, Joint Working
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