Service Center Manager overseeing daily operations in manufacturing facility in Austell, Georgia. Responsible for business development, customer satisfaction, and operational strategies.
About the role
- Manager, EOT managing Stryker's End of Term function, overseeing lease agreements across Europe. Lead strategic initiatives to optimize portfolio performance and ensure customer satisfaction.
Responsibilities
- Manage all activities related to end-of-term Flex lease agreements across Europe.
- Partner closely with the Usage Compliance team to ensure alignment on processes, data, and reporting.
- Develop, document, and maintain standardized policies and procedures for EOT activities.
- Lead escalations and resolve customer or business issues related to EOT.
- Track and report key EOT metrics to leadership; identify insights and recommend improvements.
- Collaborate with IT, country finance teams, and funding partners to build automation and streamline workflows.
- Represent Flex EU on projects and initiatives involving lease maturity or asset return.
- Provide subject matter expertise to support the design of new products, services, and processes.
Requirements
- Bachelor’s degree
- 6+ years general accounting, finance, data analytics or related experience
- Fluency in English
- Excellent analytical and problem-solving skills
- Strong verbal and written communication skills, with proven ability to collaborate across functions
- Demonstrated organizational and time management skills, with ability to manage multiple priorities
- Proficiency with Excel and other data/analytical tools
- Experience with Oracle, SFDC (preferred)
- Knowledge of US GAAP (preferred)
- Knowledge of asset management or equipment finance industry (a plus)
Benefits
- Work Flexibility: Hybrid
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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