Service Care Manager developing care plans and coordinating holistic care for members with mental/behavioral health needs. Advocating for members and providing education on services and benefits available.
Responsibilities
Develops, assesses and coordinates holistic care management activities with primary focus on populations with significant mental/behavioral health needs
Evaluates member service needs and develops care plans/service plans
Acts as liaison and member advocate between the member/family, physician, and facilities/agencies
Supports members with primarily mental/behavioral health needs
Performs frequent home and/or other site visits to assess member needs and collaborate with resources
Provides and/or facilitates education to long-term care members and their families/caregivers
Provides subject matter expertise and operational support for relevant mental and behavioral health-focused activities
Educates on and coordinates community resources
Maintains accurate documentation in the electronic care management system
Works to ensure compliance with clinical guidelines as well as current state and federal guidelines
Requirements
Must hold an LCSW, LPC, or RN license with Psych/ Behavioral Health experience
2 – 4 years of related experience
3+ years of case management, care coordination, discharge planning with adult populations (ages: 18 - 65)
2+ years of experience coordinating and managing healthcare/behavioral health services and personal assistance/social services
Experience in FIELD-BASED Social Worker or Case Managers role in-patient behavioral health hospital, community health, outpatient mental health, substance abuse/ detox recovery treatment, or state social services settings (MHAs, LIDDA) is preferred
Benefits
competitive pay
health insurance
401K and stock purchase plans
tuition reimbursement
paid time off plus holidays
flexible approach to work with remote, hybrid, field or office work schedules
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