Business Manager Assistant Supervisor responsible for ensuring customer contracting and financial tools are completed. Leading a team and managing operational excellence with strong communication skills.
About the role
- Service Care Manager developing care plans and coordinating holistic care for members with mental/behavioral health needs. Advocating for members and providing education on services and benefits available.
Responsibilities
- Develops, assesses and coordinates holistic care management activities with primary focus on populations with significant mental/behavioral health needs
- Evaluates member service needs and develops care plans/service plans
- Acts as liaison and member advocate between the member/family, physician, and facilities/agencies
- Supports members with primarily mental/behavioral health needs
- Performs frequent home and/or other site visits to assess member needs and collaborate with resources
- Provides and/or facilitates education to long-term care members and their families/caregivers
- Provides subject matter expertise and operational support for relevant mental and behavioral health-focused activities
- Educates on and coordinates community resources
- Maintains accurate documentation in the electronic care management system
- Works to ensure compliance with clinical guidelines as well as current state and federal guidelines
Requirements
- Must hold an LCSW, LPC, or RN license with Psych/ Behavioral Health experience
- 2 – 4 years of related experience
- 3+ years of case management, care coordination, discharge planning with adult populations (ages: 18 - 65)
- 2+ years of experience coordinating and managing healthcare/behavioral health services and personal assistance/social services
- Experience in FIELD-BASED Social Worker or Case Managers role in-patient behavioral health hospital, community health, outpatient mental health, substance abuse/ detox recovery treatment, or state social services settings (MHAs, LIDDA) is preferred
Benefits
- competitive pay
- health insurance
- 401K and stock purchase plans
- tuition reimbursement
- paid time off plus holidays
- flexible approach to work with remote, hybrid, field or office work schedules
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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