CS
Campus Life & StyleAccounts Manager
Centralized Accounts Manager overseeing financial activities and ensuring client satisfaction across multiple properties. Collaborating with teams to optimize operations and maintain accurate reporting.
About the role
- Be the voice of our customer and market expert for Deliveroo Plus
- Shape acquisition and engagement strategy for Deliveroo Plus
- Work closely with product teams to launch new features and products to acquire, engage and grow subscribers
- Support development and prioritisation of acquisition and engagement initiatives with Product and Local marketing
- Define customer segment strategies and identify levers to drive engagement
- Lead and execute end-to-end go-to-market strategies for Acquisition & Engagement initiatives
- Manage the Plus lifecycle roadmap and propose, develop and optimise Plus CRM journeys with Central CRM and local marketing
- Act as primary link between Local Markets and Central Plus team ensuring local adaptation
- Monitor, analyse and share post-campaign and initiative performance, providing updates and insights to Loyalty, local teams and wider business
Requirements
- +4 years experience, ideally in high growth consumer facing organisations
- Bachelor’s degree
- Previous experience with growth strategy, product marketing or customer engagement
- Experience working in a matrixed organisations, ideally global
- Experience working with product and insights teams
- Skilled in leading complex, cross-functional projects
- Strong communicated, practised in storytelling
- Love for data
Benefits
- healthcare
- well-being programs
- parental leave
- pensions
- generous annual leave allowances
- time off to support a charitable cause of your choice
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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