Senior Analyst managing bereavement - related cases in HR at RTX Corporation. Collaborating with vendors and internal teams to improve overall employee and family experience.
About the role
- Logistics Analyst at Ipiranga, planning and programming fuel distribution daily according to customer demand. Ensuring operational efficiency and effective communication with transporters.
Responsibilities
- Plan and schedule fuel distribution daily according to customer demand and fleet availability.
- Maintain active communication with carriers and the operations team.
- Implement measures to improve customer service efficiency.
- Develop tools that enhance service quality and delivery productivity.
- Ensure correct fleet sizing: analyze daily the availability offered and hold carriers accountable for any deviations related to maintenance, inconsistent loading times, or improper driver DSRs.
- Monthly, compare actual needs versus sales forecasts, analyze variation patterns, and align with the internal transportation team on the ideal fleet size for upcoming demands.
- Report failures, deviations, or operational issues, ensuring communication with all necessary areas to resolve problems and guarantee customer service according to requirements.
- Handle customer incidents together with the customer relations team, communicating with the involved areas and managers.
Requirements
- Experience: Commercial, Transportation, Route planning, Scheduling
- Soft skills: Communication, Proactivity, Organization and Time Management, Automation and scripting (VBA/Python)
- Technical skills: Microsoft Office + Power BI, Agile methodologies, Transportation Management Systems (TMS)
- Education: Degree in Business Administration, Logistics, Economics, or related fields.
Benefits
- Flexible working hours
- Allowance for children with disabilities
- Variable compensation program
- Private pension plan
- Length-of-service bonus
- Online therapy & nutritional counseling
- Newborn care package
- Corporate university
- Reimbursement for glasses and contact lenses
- Medication allowance
- Vaccine allowance
- Market benefits: Gympass, Meal and Food Vouchers (VR/VA), Commuting Allowance (VT), Health and Dental Insurance, Life Insurance.
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Tech skills
Location requirements
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