Senior Conflict Analyst managing conflict resolution and analysis for Ankura Consulting. Overseeing conflict checks, directing staff training, and ensuring compliance with firm's policies.
About the role
- Listing Optimisation Analyst supporting management and optimisation of property listings across platforms like Airbnb and Booking.com with a blend of operational tasks and data analysis.
Responsibilities
- Own and improve property listings across multiple booking platforms, ensuring accuracy, consistency, and performance.
- Review listings for errors, identify root causes, and implement corrective actions.
- Use Google Sheets and SQL to analyse listing and revenue data, uncover trends, and drive decisions.
- Prepare performance reports and translate insights into clear, actionable recommendations.
- Contribute to process improvements and automation that reduce manual work and scale operations.
- Collaborate with internal teams to coordinate updates, resolve issues, and ensure smooth execution.
Requirements
- 1–2 years’ experience in operations, listing management, or property management in a tech-enabled business (scaleup experience a plus).
- Strong skills in Excel/Google Sheets (e.g. VLOOKUP, pivot tables, formulas, formatting).
- SQL experience
- Exposure to Looker (or similar)
- High attention to detail with the ability to balance speed and accuracy.
- Organised and comfortable managing multiple priorities.
- Strong communication skills to work effectively with internal stakeholders.
- A proactive, solution oriented mindset, you enjoy figuring things out.
Benefits
- 23 days paid holiday days (plus public holidays)
- An extra day off for your birthday - because who wants to work on their birthday?
- Employee discounts – at heaps of restaurants, shops, gym memberships, cinema tickets and more
- Pawternity - We encourage proud parents of new pets to work from home to help their new member settle in
- Laptop - for business use
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