Optimize product development and delivery processes to accelerate the company’s ability to serve startup and technology talent.
Support customers' visa application journeys, preparing and managing multiple customer visa applications simultaneously.
Establish metrics and monitoring systems to continuously measure and improve product development and process performance.
Develop and maintain comprehensive quality gates throughout the customer application preparation lifecycle.
Collaborate with engineering and design to gather necessary information and documentation and maintain clear communication.
Serve as the operational liaison between legal operations, engineering, design, and sales teams.
Contribute to continuous improvement of the document preparation platform and internal processes based on customer feedback and operational insights.
Requirements
Experience or a strong interest in business immigration and/or legal writing for employment visas (O-1A, H-1B, TN, EB-1A, etc).
OR operational experience, particularly within a startup, learning new skills and working cross-functionally.
Attention to detail, particularly when it comes to identifying and designing processes.
Desire to learn how to build and use new AI-enabled technology products and automate processes, with a specific interest in business immigration and visa preparation.
High agency, especially for independent project management.
Passion about startups, founders, and technology—especially AI, robotics, biotech, manufacturing, aerospace, and more.
Candidates are not expected to have previous immigration experience or a legal background; previous startup experience is welcome.
Benefits
Visa sponsorship is provided.
Competitive base salary and equity, scaling with experience.
Health, dental, vision, and 401k benefits.
Equipment/office stipend.
Bi-annual team off-sites in exciting locations.
In-person presence in San Francisco is preferred; hybrid arrangements are possible.
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