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Phoenix GroupUser Experience Consultant
User Experience Consultant in the Colleague Experience team at Phoenix Group. Deliver innovative solutions and enhance user experiences within the People Function.
About the role
- **How You’ll Contribute:**
- We are seeking a detail-oriented and innovative Learning Experience Designer to create impactful, high-quality learning solutions that support the professional development of our employees. This role combines instructional design expertise, technical accuracy, and creative problem-solving to design and deliver engaging training across multiple formats. The ideal candidate is adept at working independently, leveraging AI and data-driven insights, and collaborating with subject matter experts to translate complex content into effective, learner-centered experiences. This is an exciting opportunity to contribute to a fast-paced, high-performing L&D team while ensuring compliance with professional education standards in the accounting industry.
- Design and develop engaging learning activities and course content that enhance employees’ technical and professional skills.
- Partner with KRU team members and subject matter experts (SMEs) to identify learning needs and define instructional goals.
- Translate complex, technical concepts into clear, actionable learning experiences.
- Create and maintain NASBA-level learning solutions across multiple delivery formats, including live, webinar, and self-study.
- Collaborate with e-learning developers to design effective digital learning solutions aligned with adult learning principles and the ADDIE model.
- Incorporate multimedia tools (audio, video, simulations, and interactive elements) to drive engagement and retention.
- Integrate AI-powered tools to support adaptive learning, data-driven insights, and workflow automation.
- Conduct learner and context analyses to inform design strategies and measure learning impact.
- Ensure NASBA compliance in all training materials and maintain accurate documentation for audit readiness.
- Manage multiple projects simultaneously, maintaining quality standards, timeliness, and collaboration with stakeholders.
Requirements
- **What Skills You'll Bring: **
- Proven experience designing **technical, compliance, or professional development** training content.
- Strong command of **instructional design models** such as ADDIE and Bloom’s Taxonomy.
- Proficiency in **e-learning authoring tools** (Articulate Rise, Storyline, or Adobe Captivate).
- Familiarity with **AI tools and analytics** used in learning and development.
- Excellent communication skills—able to collaborate effectively with SMEs and explain complex concepts clearly.
- Strong organizational skills with the ability to manage priorities in a fast-paced environment.
- Bachelor’s degree in **Instructional Design, Education, Learning Technologies, or a related field**.
- Experience working with **LMS platforms** (e.g., LCvista, Checkpoint Learning, Cornerstone) is preferred.
- Experience designing **CPE-compliant** or **NASBA-approved** training is a plus.
- **How You'll Stand Out:**
- Blend creativity with analytical thinking to design impactful, learner-centered experiences.
- Leverage AI to innovate content design, streamline development processes, and personalize learning.
- Bring a proactive, solutions-oriented mindset that drives collaboration and continuous improvement.
- Stay ahead of instructional design and technology trends to keep learning experiences modern and effective.
- Deliver high-quality work consistently, meeting deadlines while managing multiple priorities.
- Demonstrate a passion for employee learning, engagement, and organizational growth.
Benefits
- ***We embrace authenticity.**** Kaufman Rossin is an equal opportunity employer. We are committed to creating a culture that reflects the diversity of our firm and clients. We encourage understanding, acceptance, and celebration among all people. That includes lifestyle, education, experience, race, ethnicity, age, religion,* *physical ability, sexual orientation, and gender identity. ****Differences make unique varieties.***
Job title
Job type
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