UX Service Designer role focused on conducting research and analysis to enhance citizen services. Collaborating with teams to design and improve user experiences in a supportive environment.
About the role
- Staff Product Designer working on design systems for a unified payments and financial platform. Collaborate across teams to ensure consistency in user experience and component usage.
Responsibilities
- Conduct audits to gather use cases and UX patterns across our digital products, create reusable component and pattern definitions that can support a diverse range of use cases.
- Identify inconsistencies in existing component usage and design, and deviations from the existing design system
- Work collaboratively with teams to ensure alignment and adoption of a consistent set of components and patterns
- Work collaboratively with developers to implement and quality check components
- Crafting component and pattern usage guidelines
- Enforce processes to guide the appropriate usage and upkeep of the design system
- Champion the value and advantages of the design system to internal stakeholders, advocating for its adoption within our organization, and demonstrating its positive impact on user experience and efficiency.
- Continuously enhance and adapt the design system based on user feedback, industry best practices, and emerging design trends.
Requirements
- 7+ years as a designer, with preferably 2+ years of experience maintaining a design system
- A portfolio that demonstrates a deep understanding of product design, craftsmanship, and innovative solutions from conception to launch
- Strong UI design skills with proficiency in Figma
- Content strategy, HTML/CSS knowledge is a bonus
- Excellent methodical and critical thinking skills
Benefits
- US-based employees are eligible to participate in medical, dental, and vision insurance
- 401(k) plan
- Short-term and long-term disability
- Basic life insurance
- Well-being benefits
- 20 paid days of vacation
- 12 paid days of company holidays in a calendar year
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