Lead Operations Manager overseeing Online Brand Protection services at Corsearch. Driving efficiency and collaboration among Operations Managers in a hybrid work environment.
Responsibilities
Lead, mentor, and develop a team of operations managers and staff.
Set clear objectives and goals for the operations team, and monitor performance.
Foster a positive, collaborative, and results-driven work environment.
Develop and implement operational strategies aligned with company objectives.
Analyze and improve organizational processes, and work to improve quality, productivity, and efficiency.
Lead continuous improvement initiatives to enhance operational efficiency.
Implement best practices and standard operating procedures (SOPs).
Conduct regular reviews and audits to ensure compliance with internal and external standards.
Requirements
3+ years’ experience in brand protection or related role preferred (Preferably 3+ years as Client Manager/ Coordinator or equivalent management position)
3+ years’ management experience
Proven ability to line-manage large teams in a matrix-management set up – good communication, collaboration, coordination, motivation, receives and gives constructive feedback, sets clear delivery goals and expectations.
Good team management skills – can set meaningful performance objectives, can lead a recruitment process and successfully onboard new hires, is structured in their approach to planning
Strong knowledge of the brand protection industry, including online infringement and counterfeiting (Preferred)
Strong interpersonal skills.
Excellent organizational and time management skills, with the ability to prioritize multiple tasks and projects ensuring that deadlines are met, and goals are achieved.
Motivated and results-driven individual who takes a high degree of responsibility in their work.
Ideally skilled in methodologies such as Lean, Six Sigma, or Kaizen
Ability to analyze data to inform decisions and improve processes.
Operations Coordinator responsible for maritime - related topics and back office duties at RWE Offshore Wind. Collaborating closely with the Offshore Leadership Team and managing daily operations at site base.
Operations Shift Lead coordinating a frontline team for a driverless car service in Las Vegas. Responsible for operational efficiency and performance monitoring in a fast - paced environment.
Payment Operations Assistant Manager overseeing merchant onboarding and transaction processing at IDT. Collaborating for operational excellence in a fast - growing credit card processing environment.
Director of Sales Operations & Enablement responsible for strategic sales support at Rapid Micro Biosystems. Managing data reporting, CRM, and training lifecycle to drive revenue growth.
Senior Operations Manager overseeing healthcare operations with a focus on KPIs and strategic planning. Leading teams and ensuring compliance in a hybrid role from Taguig, Metro Manila.
Sales Representative driving sales and marketing strategies for MTN in Cape Town's telecommunications industry. Focused on customer - centric service and meeting retention and acquisition targets.
Specialist in Area Omnichannel implementing operational plans and managing partner relationships for MTN. Focused on achieving Prepaid strategy in Cape Town with strong communication and analytical skills.
Atlassian & PowerBI Administrator supporting product and technology operations at Boomi. Managing applications, configurations, and collaborations with software development teams.
Triage Technician handling customer requests and alerts, working closely with all departments at IBM. Responsible for routing escalations and ensuring outstanding customer experience.