Team Leader in insurance operations focusing on coaching and maintaining high team performance. Contributing to strategic evolution within a rapidly expanding company in commercial insurance.
About the role
- Lead Operations Manager overseeing Online Brand Protection services at Corsearch. Driving efficiency and collaboration among Operations Managers in a hybrid work environment.
Responsibilities
- Lead, mentor, and develop a team of operations managers and staff.
- Set clear objectives and goals for the operations team, and monitor performance.
- Foster a positive, collaborative, and results-driven work environment.
- Develop and implement operational strategies aligned with company objectives.
- Analyze and improve organizational processes, and work to improve quality, productivity, and efficiency.
- Lead continuous improvement initiatives to enhance operational efficiency.
- Implement best practices and standard operating procedures (SOPs).
- Conduct regular reviews and audits to ensure compliance with internal and external standards.
Requirements
- 3+ years’ experience in brand protection or related role preferred (Preferably 3+ years as Client Manager/ Coordinator or equivalent management position)
- 3+ years’ management experience
- Proven ability to line-manage large teams in a matrix-management set up – good communication, collaboration, coordination, motivation, receives and gives constructive feedback, sets clear delivery goals and expectations.
- Good team management skills – can set meaningful performance objectives, can lead a recruitment process and successfully onboard new hires, is structured in their approach to planning
- Strong knowledge of the brand protection industry, including online infringement and counterfeiting (Preferred)
- Strong interpersonal skills.
- Excellent organizational and time management skills, with the ability to prioritize multiple tasks and projects ensuring that deadlines are met, and goals are achieved.
- Motivated and results-driven individual who takes a high degree of responsibility in their work.
- Ideally skilled in methodologies such as Lean, Six Sigma, or Kaizen
- Ability to analyze data to inform decisions and improve processes.
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Remote work options
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
Location requirements
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