Hybrid Lead Operations Manager

Posted 2 months ago

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About the role

  • Lead Operations Manager overseeing Online Brand Protection services at Corsearch. Driving efficiency and collaboration among Operations Managers in a hybrid work environment.

Responsibilities

  • Lead, mentor, and develop a team of operations managers and staff.
  • Set clear objectives and goals for the operations team, and monitor performance.
  • Foster a positive, collaborative, and results-driven work environment.
  • Develop and implement operational strategies aligned with company objectives.
  • Analyze and improve organizational processes, and work to improve quality, productivity, and efficiency.
  • Lead continuous improvement initiatives to enhance operational efficiency.
  • Implement best practices and standard operating procedures (SOPs).
  • Conduct regular reviews and audits to ensure compliance with internal and external standards.

Requirements

  • 3+ years’ experience in brand protection or related role preferred (Preferably 3+ years as Client Manager/ Coordinator or equivalent management position)
  • 3+ years’ management experience
  • Proven ability to line-manage large teams in a matrix-management set up – good communication, collaboration, coordination, motivation, receives and gives constructive feedback, sets clear delivery goals and expectations.
  • Good team management skills – can set meaningful performance objectives, can lead a recruitment process and successfully onboard new hires, is structured in their approach to planning
  • Strong knowledge of the brand protection industry, including online infringement and counterfeiting (Preferred)
  • Strong interpersonal skills.
  • Excellent organizational and time management skills, with the ability to prioritize multiple tasks and projects ensuring that deadlines are met, and goals are achieved.
  • Motivated and results-driven individual who takes a high degree of responsibility in their work.
  • Ideally skilled in methodologies such as Lean, Six Sigma, or Kaizen
  • Ability to analyze data to inform decisions and improve processes.

Benefits

  • Health insurance
  • 401(k) matching
  • Flexible work hours
  • Paid time off
  • Remote work options

Job title

Lead Operations Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

Bachelor's Degree

Location requirements

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