FG
Focus GroupIT Field Engineer
IT Technical Engineer responsible for providing installation and onsite customer support at Focus Group. Delivering high - quality service and troubleshooting network infrastructure issues in the Farnborough area.
About the role
- Provide technical expertise and facilitate HVAC control systems
- Troubleshoot and resolve technical issues, both remotely and on-site
- Work with cross-functional teams to develop and implement solutions for customer needs
- Conduct training sessions for field service technicians and customers
- Stay updated with industry trends and advancements, and provide recommendations for improvement
- Ensure compliance with company policies, procedures, and regulatory requirements
Requirements
- 2 years of experience in field service engineering, with a focus on HVAC control systems
- Strong technical knowledge and expertise in HVAC control technologies
- Excellent problem-solving and troubleshooting skills
- Ability to effectively communicate complex technical concepts to both technical and non-technical stakeholders
- Experience in project management and execution
- Strong customer focus and ability to build and maintain relationships
- 5 years of experience
- Technical Training
Benefits
- Benefits – Medical, Vision, Dental, Mental Health
- Paid Vacation
- 401k Plan/Retirement Benefits (as per regional policy)
- Career Growth
- Professional Development
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
Location requirements
CL
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