AL
Air LiquideF&P, R&A Sales Support Specialist
Sales Support Specialist improving operational efficiency for the Sales team at Air Liquide. Focused on quotations, order processing, and data analysis in a dynamic environment.
About the role
- Manage, lead and develop teams within the Customer Hub (Operational Customer Services, New Supplies, Digital Communications, Supply Queries, Wholesale Services and Customer Care)
- Act as deputy to the Head of Customer Hub and contribute to strategic plans for delivery of key business priorities
- Maximise resources across teams by establishing multi-skilling and efficiency savings
- Manage end-to-end processes of all customer journeys
- Understand compliance for Wholesale Services
- Identify solutions and be accountable for governance and implementation across teams
- Implement continuous improvement across teams
- Manage the ICS ServiceMark programme with the ambition to reach distinction
- Collaborate with Senior Planning and Scheduling Manager and Delivery Partners to manage work-banks and maximise C-MeX, D-MeX, Water UK and R-MeX delivery
- Participate in governance of changes to operational processes between Planning team and delivery partners to ensure efficiency and cost-effectiveness
Requirements
- Excellent leadership skills
- Excellent communication skills with a high level of verbal and written fluency
- Strong interpersonal and communication skills (written, oral, and formal presentation) with all levels in the organisation
- Excellent skills at managing change
- Key influencer of stakeholders across the business
- Experienced at managing customer teams through change
- Ability to multi-task and manage priorities to meet business needs and meet deadlines
- Planning, project management and problem-solving skills
- Experience of dealing with individuals at senior level within an organisation
Benefits
- Up to 15% annual bonus
- 27 days holiday, plus bank holidays
- Entry into the company pension scheme
- Flexible, supportive friendly working environment
- Access to flexible benefits and discounts
- Opportunity for some home working
- Onsite parking when you’re in the office
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
EG
Internship in corporate client management at Erste Bank for 3 months, requiring business studies background and strong MS Office skills.
US
Univar SolutionsKey Account Support Specialist
Key Account Support Specialist fulfilling sales responsibilities and customer support for Univar Solutions. Collaborating with internal teams to ensure smooth pricing and order processes.
MI
Mohawk IndustriesCustomer Service Representative
Customer Service Representative at Dal - Tile providing customer account management and support to enhance customer satisfaction. Responsible for order entry, inquiries, and various customer service functions.
MI
Mohawk IndustriesCustomer Service Warehouse Associate
Customer Service/Warehouse Associate at Mohawk Industries servicing customers and handling inventory tasks. Performing office administration duties, operating forklift equipment, and ensuring safety compliance in the warehouse environment.
PC
Post CompanySales Support Representative
Sales Support Representative at Post coordinating customer visits and creating offers. Working closely with salespeople to ensure efficient processes and administrative support.
LG
Liebherr GroupCommercial Clerk, Customer Service
Customer Service Specialist handling customer complaints while coordinating with departments. Engaging in service request processing for high - quality solutions within a leading electronics company.
TC
TE ConnectivityCustomer Service Specialist II
Customer Service Specialist managing order processing and customer inquiries for TE Connectivity. Fostering collaboration and enhancing customer satisfaction through effective communication.
LG
Liebherr GroupWorking Student in Customer Service
Studentische Aushilfe im Customer Service bei Liebherr in Ulm. Unterstützung bei Kundenanfragen und Kundendienstabrechnungen für Haushaltsgeräte.
ÁR
ÁrvoreCustomer Service Intern
Customer Intern providing support to the customer service team by analyzing and resolving client tickets. Involvement in improving response scripts and enhancing customer experience.