Hybrid Lead Customer Contracts Manager

Posted 2 months ago

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About the role

  • Lead Customer Contracts Manager at Alexander Dennis responsible for contract management and customer satisfaction. Collaborating cross-functionally and ensuring smooth contract delivery while supporting the manufacturing process.

Responsibilities

  • Head up Contract Management team
  • Ensure smooth delivery of customer contracts
  • Act as escalation point for live contracts
  • Work cross-functionally to ensure customer satisfaction
  • Manage contract specifications
  • Support key factory processes and customer visits

Requirements

  • Contract management experience in a manufacturing environment
  • Strong negotiation skills
  • Excellent communication skills
  • Ability to manage a team under pressure
  • Experience navigating complex contracts

Benefits

  • Competitive salary
  • Pension
  • Wellbeing support
  • Cycle to work scheme
  • Enhanced maternity and paternity benefits

Job title

Lead Customer Contracts Manager

Job type

Experience level

Senior

Salary

Not specified

Degree requirement

No Education Requirement

Location requirements

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